How to remove the unverified sender message?

Anonymous
2024-07-01T09:11:57+00:00

Hi,

I keep getting an 'unverified sender' message in Outlook (desktop and web app). I've added the address to 'trusted sender' and I've whitelisted the domain but still keep getting it.

The sender is 'trusted' and a reputable domain.

Is there anything else I can do on my side or is it down to the sender?

Many thanks,

Charlie

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-07-10T19:41:45+00:00

    Wow! The first time I tried the new Outlook, I switched back because it lacked the essential option of saving an email as MSG. Back then, I thought it was so stupid for MS not to add that option, and there were thousands of users complaining about it, receiving the same ridiculous cookie-cutter answer from foreign reps in these forums. I decided to try it again, and I was glad to see the "Save as" option available, until I discovered yet another annoying "feature" that is impossible to remove.

    It is time for me to go back to the regular Outlook again and forget about this trash for another two or three years to see if it gets fixed or replaced with another stupidity.

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  2. Anonymous
    2025-07-07T15:55:06+00:00

    MIcrosoft's inability to program effectively, especially within Outlook, is truly stunning.

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  3. Anonymous
    2025-06-24T21:57:05+00:00

    It would be very helpful if Outlook reported why it classified the email as "unverified" - I understand it could be one of four (or more) things: SPF, DKIM, DMARC, or Outlook's own classification. Without knowing which of these is causing the issue, it is difficult to know how to resolve.

    Russel

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  4. Anonymous
    2025-05-31T18:59:57+00:00

    Oh holy ____. When every other service can make the distinction between listed safe email and junk without having to jump through the hoops Outlook puts forward, when Outlook will distribute email from the very same sender to junk sometimes and my inbox other times...

    When Outlook will function as intended for days at a time, then not filter at all...

    Yeah sure. The problem lies with me not scrutinizing the sender’s domain, insuring that it has proper SPF, DKIM, and DMARC records set up...

    Hilarious.

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  5. Anonymous
    2025-05-07T15:32:45+00:00

    Hi,

    I keep getting an 'unverified sender' message in Outlook (desktop and web app). I've added the address to 'trusted sender' and I've whitelisted the domain but still keep getting it.

    The sender is 'trusted' and a reputable domain.

    Is there anything else I can do on my side or is it down to the sender?

    Many thanks,

    Charlie

    @Microsoft, this is a poor choice, please make some sort of "trust this sender" button. You can even have a pop-up confirmation. But to ask someone else to change their mail configuration? Really? I thought y'all would have a better answer than that.

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