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Hi,
I keep getting an 'unverified sender' message in Outlook (desktop and web app). I've added the address to 'trusted sender' and I've whitelisted the domain but still keep getting it.
The sender is 'trusted' and a reputable domain.
Is there anything else I can do on my side or is it down to the sender?
Many thanks,
Charlie
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This warning message is not a feature, it is an annoyance. @Microsoft please let users disable this.
Same issue here. This looks like a new thing as I had never seen this before.
While thankfully I'm not seeing it on too many emails, it's extremely annoying that even when an email address is added on the "safe senders" list, I still get the warning.
At least fix that!
For Those of us that are not IT specialists and run unrelated businesses, we do not have the time to chase the rabbit down the abbreviation hole. The most logical solution is to do/ have what is already available in the email options eg. "this is not junk."
Done, simple. Problem solved. Let microsoft worry about SPF, DKIM, and DMARC, M&M, IOU, IUD and all the other secret codes.
Let us run our businesses and worry about the other 55 million things to do.
-Damion. Frustrated, PAYING, business owner.
Good luck!
Hi,
Having it arrive in my email as an "unverified" is not the issue. Not being able to "verify" it so that it doesn't happen every time is. As well as not being able to dismiss the warning message without dismissing the entire content.
If you have information to share, how about doing it in a less condescending way? The point here is that this "feature" appeared with no explanation and no control provided for the user. For many of us, this is actively interfering with our businesses and causing us both time and grief. Most people who are paying for a service expect that the service will benefit them in some way, not cause additional grief.
I worked in IT for years and folks like you are the reason so many non-tech people have a low opinion of IT professionals. Would you appreciate it if a lawyer talked down to you when you didn't understand some aspect of the law? It's our job to assist people in understanding the technology and how to make it work for them. As someone who works in the area of fraud prevention, I get why some standard is necessary. However, making the process so onerous that everyone finds a way around it kind of defeats the purpose.