How to remove the unverified sender message?

Anonymous
2024-07-01T09:11:57+00:00

Hi,

I keep getting an 'unverified sender' message in Outlook (desktop and web app). I've added the address to 'trusted sender' and I've whitelisted the domain but still keep getting it.

The sender is 'trusted' and a reputable domain.

Is there anything else I can do on my side or is it down to the sender?

Many thanks,

Charlie

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-07-10T19:41:45+00:00

    Wow! The first time I tried the new Outlook, I switched back because it lacked the essential option of saving an email as MSG. Back then, I thought it was so stupid for MS not to add that option, and there were thousands of users complaining about it, receiving the same ridiculous cookie-cutter answer from foreign reps in these forums. I decided to try it again, and I was glad to see the "Save as" option available, until I discovered yet another annoying "feature" that is impossible to remove.

    It is time for me to go back to the regular Outlook again and forget about this trash for another two or three years to see if it gets fixed or replaced with another stupidity.

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  2. Anonymous
    2025-07-07T15:55:06+00:00

    MIcrosoft's inability to program effectively, especially within Outlook, is truly stunning.

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