Restart recommended We detected that your session has unusually high memory - New Outlook

Anonymous
2024-10-10T12:37:46+00:00

New outlook feels sluggish, after a few minutes and then after a minute or two a message popup "Restart recommended We detected that your session has unusually high memory". Restart and it works again for a few minutes. feels like a bug or memoryleak. After updates applied today. (Fully updates system)

Running classic outlook solves the problem, but just a heads up. If no one has a fix :)

1.2024.1002.100 (Production)
Klientversion is 20240927008.14.

WebView2-versionen er 129.0.2792.79.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-10-10T16:05:08+00:00

    I'm using the web app as a workaround, right now. Seems to be working fine. The performance problems appear to only be impacting the desktop client.

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  2. Anonymous
    2024-10-10T16:07:57+00:00

    I am having the same issue. The memory usage ticks up about 10MB + per second until it reaches about 7GB of RAM usage and then freezes (I have 128 GB of RAM). The process is also using 25% of my CPU (Intel i9 w/ 8 cores) at all times.

    I have tried rebooting the computer twice, but the app continues to take up system memory and CPU when sitting idle. I have had to switch to Outlook web for now.

    I am a US user in Texas.

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  3. Anonymous
    2024-10-10T16:12:56+00:00

    Ok, this is also happening with Outlook web using Brave browser. Given that the new outlook is just a wrapper for the web version, this makes sense. The browser tab works for a few minutes and then becomes unresponsive as memory usage gets larger.

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  4. Anonymous
    2024-10-10T16:26:23+00:00

    Also in US- Wisconsin. Same issues.

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  5. Anonymous
    2024-10-10T16:27:57+00:00

    I am also having Outlook 365 web mail freeze, using MS Edge on Windows 11. I have to reload the tab to get it to work again.

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