Restart recommended We detected that your session has unusually high memory - New Outlook

Anonymous
2024-10-10T12:37:46+00:00

New outlook feels sluggish, after a few minutes and then after a minute or two a message popup "Restart recommended We detected that your session has unusually high memory". Restart and it works again for a few minutes. feels like a bug or memoryleak. After updates applied today. (Fully updates system)

Running classic outlook solves the problem, but just a heads up. If no one has a fix :)

1.2024.1002.100 (Production)
Klientversion is 20240927008.14.

WebView2-versionen er 129.0.2792.79.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-10-11T01:20:42+00:00

    Microsoft reported this as resolved and noted that the Outlook Client or App may need to be restarted. If in the browser, you may need to clear cache and cookies and refresh to resume normality.

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  2. Anonymous
    2024-10-11T09:12:02+00:00

    Hello Martin,

    Have a good day!

    We are pleased to announce that our backend team has successfully resolved the performance issues affecting various Outlook clients.

    Status:

    • Service restored.

    User Impact:

    • Users may have encountered performance issues with various Outlook clients, including the desktop client and Outlook on the web.

    More Info:

    • Users may have noticed that Outlook was consuming higher-than-normal system resources, impacting all Outlook connection methods.

    Resolution Steps:

    While the issue has been addressed, please follow these steps to ensure that the changes take effect:

    Outlook Client and App Users:

    • Restart the Outlook client or app.
    • Desktop users may need to restart twice due to caching issues.

    Outlook on the Web Users:

    • Refresh your session.
    • If you continue to experience issues, clear your browser cache and refresh again.

    Last update: 10 October 2024, 20:05 EEST.

    Appreciate your patience and understanding and thank you for your time and cooperation. Have a great day!

    Let us know how it goes! Thank you for being part of the Microsoft Community.

    Sincerely,

    Microsoft Community Moderator

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