Restart recommended We detected that your session has unusually high memory - New Outlook

Anonymous
2024-10-10T12:37:46+00:00

New outlook feels sluggish, after a few minutes and then after a minute or two a message popup "Restart recommended We detected that your session has unusually high memory". Restart and it works again for a few minutes. feels like a bug or memoryleak. After updates applied today. (Fully updates system)

Running classic outlook solves the problem, but just a heads up. If no one has a fix :)

1.2024.1002.100 (Production)
Klientversion is 20240927008.14.

WebView2-versionen er 129.0.2792.79.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-10-10T15:48:13+00:00

    I also have this problem. In the USA.

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  2. Anonymous
    2024-10-10T15:46:00+00:00

    Its effecting users in the United States too.

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  3. Anonymous
    2024-10-10T15:45:18+00:00

    I found Microsoft has this as an Active issue they're working on:

    Issue ID MO907654:
    Some users may encounter performance issues with their Outlook client

    Issue ID: MO907654

    Affected services: Exchange Online, Microsoft 365 suite

    Status: Service degradation

    Issue type: Incident

    Start time: Oct 10, 2024, 4:59 AM EDT

    User impact

    Users may encounter performance issues with their Outlook client.

    More info

    Users may notice Outlook using an increased amount of system resources, causing the client to freeze or crash.

    Scope of impact

    Impact is specific to some users who are served through the affected infrastructure.

    Current status

    Oct 10, 2024, 11:27 AM EDT

    Our investigation remains focused on isolating the source of a potential memory management issue which may be responsible for causing impact. We're working directly with some impacted organizations and are replicating the issue internally to generate additional data to further our efforts toward mitigation.

    Next update by:

    Thursday, October 10, 2024 at 12:30 PM EDT

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  4. Anonymous
    2024-10-10T15:43:16+00:00

    It's effecting users in the US too.

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    3 people found this answer helpful.
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  5. Anonymous
    2024-10-10T15:41:11+00:00

    Not just Europe it seems as I have 3 users reporting this in USA.

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