Restart recommended We detected that your session has unusually high memory - New Outlook

Anonymous
2024-10-10T12:37:46+00:00

New outlook feels sluggish, after a few minutes and then after a minute or two a message popup "Restart recommended We detected that your session has unusually high memory". Restart and it works again for a few minutes. feels like a bug or memoryleak. After updates applied today. (Fully updates system)

Running classic outlook solves the problem, but just a heads up. If no one has a fix :)

1.2024.1002.100 (Production)
Klientversion is 20240927008.14.

WebView2-versionen er 129.0.2792.79.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-10-10T18:06:56+00:00

    I'm having the same issue and I'm located in the US....

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  2. Anonymous
    2024-10-10T18:01:36+00:00

    Ditto. I'm US based. It wasn't doing this prior to the update.

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  3. Anonymous
    2024-10-10T17:34:20+00:00

    Having same issue here +1000

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  4. Anonymous
    2024-10-10T17:28:35+00:00

    All users on New Outlook in my organization are experiencing the same issue. Going back to "Old" Outlook until this issue is resolved.

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  5. Anonymous
    2024-10-10T17:26:47+00:00

    Hi Jeni

    Thank you for your response. I’m now experiencing graphical problems in the application as well. The image included in this reply appears squished and isn’t displaying correctly (the toggle between Classic and New Outlook) is misplaced.

    Seems like there is something not right in the WebView2 (Main application) as that is the one eating up RAM and not releasing it to system again.

    I hope this information helps in identifying the problem.

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