Restart recommended We detected that your session has unusually high memory - New Outlook

Anonymous
2024-10-10T12:37:46+00:00

New outlook feels sluggish, after a few minutes and then after a minute or two a message popup "Restart recommended We detected that your session has unusually high memory". Restart and it works again for a few minutes. feels like a bug or memoryleak. After updates applied today. (Fully updates system)

Running classic outlook solves the problem, but just a heads up. If no one has a fix :)

1.2024.1002.100 (Production)
Klientversion is 20240927008.14.

WebView2-versionen er 129.0.2792.79.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-10-10T13:51:28+00:00

    I had the same issue. Even after a restart Outlook was using over 2.5 GB of memory and not responding. I went to Outlook Web Access, deleted a few thousand messages from folders that keep status updates, alerts and such and emptied my deleted items folder. I restarted Outlook again and now it's using about 450 MB. It looks like maybe it's trying to keep all messages in memory.

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  2. Anonymous
    2024-10-10T13:32:11+00:00

    I can confirm that I am also having this issue as well.

    I rebooted once and the problem went away for a few minutes then I got an alert again. I ended up using OWA or/and mobile app.

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