Restart recommended We detected that your session has unusually high memory - New Outlook

Anonymous
2024-10-10T12:37:46+00:00

New outlook feels sluggish, after a few minutes and then after a minute or two a message popup "Restart recommended We detected that your session has unusually high memory". Restart and it works again for a few minutes. feels like a bug or memoryleak. After updates applied today. (Fully updates system)

Running classic outlook solves the problem, but just a heads up. If no one has a fix :)

1.2024.1002.100 (Production)
Klientversion is 20240927008.14.

WebView2-versionen er 129.0.2792.79.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-10-11T09:12:02+00:00

    Hello Martin,

    Have a good day!

    We are pleased to announce that our backend team has successfully resolved the performance issues affecting various Outlook clients.

    Status:

    • Service restored.

    User Impact:

    • Users may have encountered performance issues with various Outlook clients, including the desktop client and Outlook on the web.

    More Info:

    • Users may have noticed that Outlook was consuming higher-than-normal system resources, impacting all Outlook connection methods.

    Resolution Steps:

    While the issue has been addressed, please follow these steps to ensure that the changes take effect:

    Outlook Client and App Users:

    • Restart the Outlook client or app.
    • Desktop users may need to restart twice due to caching issues.

    Outlook on the Web Users:

    • Refresh your session.
    • If you continue to experience issues, clear your browser cache and refresh again.

    Last update: 10 October 2024, 20:05 EEST.

    Appreciate your patience and understanding and thank you for your time and cooperation. Have a great day!

    Let us know how it goes! Thank you for being part of the Microsoft Community.

    Sincerely,

    Microsoft Community Moderator

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  2. Anonymous
    2024-10-10T19:09:44+00:00

    where are you getting this information?

    If you are an admin for Microsoft products, Microsoft typically sends information to admin.microsoft.com.

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  3. Anonymous
    2024-10-10T18:59:00+00:00

    where are you getting this information?

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  4. Anonymous
    2024-10-10T18:06:56+00:00

    I'm having the same issue and I'm located in the US....

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  5. Anonymous
    2024-10-10T18:01:36+00:00

    Ditto. I'm US based. It wasn't doing this prior to the update.

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