how can I remove the ads from my email in outlook on my android phone?

Anonymous
2024-06-02T17:03:47+00:00

I have a paid subscription to Microsoft 365.

In Outlook on my pixel, I am seeing ads that I don't see on my notebook or desktop device.

If I delete 1 ad, another replaces it.

This is a new (less than a week) happening.

It's annoying, especially since I pay for Microsoft 365 and have for many years.

Thanks,

Sally

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2024-09-03T12:32:52+00:00

    It really wasn't me. MS posted the fix previously, but it was a little technical and long-winded. Plus, it seemed senseless as to why they just didn't fix it on their end. Once I ferreted out the very few important words being, "create an outlook.com email account" and "add it as an alias to your MS account" you're done. Winner, winner, chicken dinner.

    NOW, I can't figure out why I am now getting duplicates in Outlook Android. Related? Whack A Mole?

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  2. Anonymous
    2024-09-03T12:43:01+00:00

    Whack a mole LOL

    Hopefully another article on the net will provide a solution for the dups. The odds are your predicament isn't unique.

    Cheers!

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  3. Anonymous
    2024-09-03T12:45:15+00:00

    Yep that was the key for me! Speed reading... Not getting duplicates yet

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  4. Anonymous
    2024-09-03T17:26:35+00:00

    Well, I got there eventually! It strikes me though that this was completely unnecessary. I pay for a subscription, my own email address is/or was the main address listed in my account. I have Microsoft 365 installed on my phone and my PC and both are logged in. There is literally no reason for making us go through this debacle as everything was already linked. Surely a company of Microsoft stature should be capable if catching enough information to avoid this issue. I now have yet another email address that I'll never use.

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  5. Anonymous
    2024-09-07T05:46:54+00:00

    just beginning to suck?

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