Outlook window on Mac will not let me "shrink" or re-size horizontally (can't make window less wide)

Anonymous
2024-06-13T14:43:58+00:00

Hello, I am not sure what caused this change recently, but suddenly I cannot adjust the size of my Outlook email window on my Apple MacBook Pro screen. For example, I like to have Outlook and Teams open at the same time, and usually shrink them both so they are half width and I can have them side by side. Now, I can longer make the Outlook window slimmer from the left or right. It can only stay full screen width. I can make it shorter from the bottom, still. But that is not what I want. Does anyone know why this suddenly changed, or how to fix it? I have done all the things like quit the app and reload, and restart my whole computer. Thank you.

Outlook | MacOS | New Outlook for Mac | For home

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  1. Anonymous
    2024-09-17T16:03:30+00:00

    How did you do that?

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  2. Anonymous
    2024-09-20T02:24:39+00:00

    Funnily enough, I solved my issue by collapsing the folders sidebar (favourites, sent, drafts, etc.) and making the inbox list as short as it could. Then, my window fit within my screen, and I could resize it horizontally both ways to fit my screen before expanding the sidebars again. I hope this helps anyone with this issue!

    I'm using Outlook Version 16.89.1 on a Macbook Air 2022 in case anyone needs that info.

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  3. Anonymous
    2024-10-01T11:37:23+00:00

    Hi,

    I discovered that this issue happens AFTER using screen sharing (iPad or Vision Pro for example), when the second screen has higher resolution than the Macbook I use.

    For some reason, Outlook keeps information of 'max screen size' somewhere.

    I found 2 ways to solve this issue:

    • Open Outlook Profile Manager (go to Application, right click on Microsoft Outlook app and 'open package', then in SharedSupport folder the app is there) and remove all profiles.
    • In Outlook, activate legacy and then back to 'normal'.

    It seems to be to be a software bug, simple to solve but very annoying for the users.

    (I am experienced programmer).

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  4. Anonymous
    2024-12-15T22:45:22+00:00

    Very good, solved my problem. Thank you.

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