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Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
Hi NEVARLeVrai,
Thank you for using Microsoft products and posting in the community.
I know you're worried about your email being hacked. Here are some suggestions to help you deal with this situation and keep your device safe:
- Do not respond or pay
First and foremost, do not respond to the threatener or make a payment to them. Such emails are usually phishing or blackmail, designed to intimidate you for money.
- Confirm the authenticity of the email
Check the sender's address: Double-check the sender's email address to make sure it matches your email address exactly. Sometimes, attackers forge sender information.
Check the header information: If you know how to view the full header information of an email, you can check if the email is really from your domain.
- Change your password
Change your Microsoft account password immediately. Make sure you choose a strong password and enable double authentication (2FA) for added security.
Check other accounts: if you use the same password for other websites, it is recommended that you change these as well.
- Check device security
Run a security scan: Use a trusted antivirus program to run a full scan of your device. Make sure your antivirus software is up to date.
Check applications: See if there are any unidentified applications or files on your device, especially recently installed ones.
- Monitor Account Activity
Check Account Activity: Sign in to your Microsoft account and review recent sign-in activity to make sure there aren't any suspicious sign-ins.
Check other important accounts: Check the activity of your banking, social media, and other important accounts to ensure there is no unauthorized access.
- Report an Incident
Contact local law enforcement: If you feel threatened or are concerned about your safety, consider reporting it to your local law enforcement agency.
- Understanding Pegasus spyware
How to check for infections: Detecting Pegasus spyware isn't easy, but there are a number of security tools you can try to scan for it.
Keep your device up-to-date: Make sure your operating system and applications are kept up-to-date to prevent known vulnerabilities from being exploited.
I hope these programs can help you.
Best regards
Jay | Microsoft Community Support Specialist