This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I have recently had a lot of my emails show up in both the sent folder and then immediately after showing up in the outbox as queued or drafts. If I close the outlook app on my laptop and re-open it, the outbox becomes empty. I have tried looking up trouble shooting steps but none of the suggestions are options in the outlook app that I have.
Using New Outlook on Windows for professional communication and productivity
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have the same issue, It would be nice if the answer could be posted in English. I Don't know how to do all the steps being suggested and they are not self evident to a complete idiot like me. I am an accountant, not a computer or software tech. I really need my business account to work though.
WHAT? I don't get a single word of this response
MIne is a comcast account I have been using via Outlook for 12 years in a small business. The emails are not going out as of 2 hours ago. I have to redo a lot of work now as there was no indication they were not going out. I suddenly realized I was not getting new emails either and discovered the problem. Constant issues since switching to Windows 11. A new surprise every day
I'm having the same issue with all MS accounts. I haven't seen a fix or a helpful response from Microsoft for this issue.
Dear Microsoft
I don’t understand how you can know about this critical issue for 6+ months and not fix it.
It is completely unacceptable and will just drive customers away from you. A real con after signing up for a family 365 package.