I have emails appearing in my outbox as queued or drafts and showing up as sent in the new outlook app on Windows 10. Any suggestions?

Anonymous
2024-06-17T15:21:15+00:00

I have recently had a lot of my emails show up in both the sent folder and then immediately after showing up in the outbox as queued or drafts. If I close the outlook app on my laptop and re-open it, the outbox becomes empty. I have tried looking up trouble shooting steps but none of the suggestions are options in the outlook app that I have.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-07-10T19:12:23+00:00

    hi, I have the same issue. Please advise if the mail went out or not if it is "queue"

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  2. Anonymous
    2024-07-12T21:08:19+00:00

    Hello, I have the same problem with the two gmail accounts linked to my 365 Outlook, its super frustrating.

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  3. Anonymous
    2024-07-15T00:59:04+00:00

    Same issue here. This mostly occurs for me if I send to email from xcel. It will default to "old" outlook to send it and push it into drafts, or outbox queued in new outlook and not send it.

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  4. Anonymous
    2024-07-16T17:11:25+00:00

    I am also experiencing this issue and it is for my Microsoft work account. :(

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  5. Anonymous
    2024-07-16T19:58:58+00:00

    Are you having the emails actually not send? I am having emails that I hit send actually send but then immediately after ending up in the outbox eventhough they already are in the sent box.

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