I have emails appearing in my outbox as queued or drafts and showing up as sent in the new outlook app on Windows 10. Any suggestions?

Anonymous
2024-06-17T15:21:15+00:00

I have recently had a lot of my emails show up in both the sent folder and then immediately after showing up in the outbox as queued or drafts. If I close the outlook app on my laptop and re-open it, the outbox becomes empty. I have tried looking up trouble shooting steps but none of the suggestions are options in the outlook app that I have.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-06-25T15:46:30+00:00

    Could you tell us what that port is that the new Outlook uses?

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  2. Anonymous
    2024-06-26T14:35:51+00:00

    Samer here - only one user seems to be affected. Outlook on latest available Win11 version.

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  3. Anonymous
    2024-06-26T21:51:57+00:00

    Same issue. Win 10. The sent email actually is sent, shows up in sent mail, but also shows up in Outbox as queued/draft mail. Close and reopen Outlook and the Outbox is empty. Only one MS account being used in New Outlook.

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  4. Anonymous
    2024-06-27T04:07:13+00:00

    I have recently had a lot of my emails show up in both the sent folder and then immediately after showing up in the outbox as queued or drafts. If I close the outlook app on my laptop and re-open it, the outbox becomes empty. I have tried looking up trouble shooting steps but none of the suggestions are options in the outlook app that I have.

    I got the same issue, the email is stuck as queued on Win11.

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    3 people found this answer helpful.
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  5. Anonymous
    2024-06-27T13:32:02+00:00

    We have one user reporting this issue. The user is on Windows 10 Pro 10.0.19045, using the new outlook.

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