I have emails appearing in my outbox as queued or drafts and showing up as sent in the new outlook app on Windows 10. Any suggestions?

Anonymous
2024-06-17T15:21:15+00:00

I have recently had a lot of my emails show up in both the sent folder and then immediately after showing up in the outbox as queued or drafts. If I close the outlook app on my laptop and re-open it, the outbox becomes empty. I have tried looking up trouble shooting steps but none of the suggestions are options in the outlook app that I have.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-07-17T01:21:35+00:00

    Dear Nicole Feldman

    Thanks for using Microsoft products and posting in the community.

    We have received feedback from multiple users on this situation and are actively investigating these issues and collecting them. I can understand your situation and apologize for the impact on your work and life. Please keep an eye on Microsoft office updates from now on and install the latest updates even if they are available.

    I hope the above information can help you.

    Looking forward to your reply.

    Best wishes

    Clark | Microsoft Community Support Specialist

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  2. Anonymous
    2024-07-16T21:39:36+00:00

    Are you having the emails actually not send? I am having emails that I hit send actually send but then immediately after ending up in the outbox eventhough they already are in the sent box.

    Yes I have emails that are not sent as well, my workaround so far is if I send an email from another microsoft product i.e. excel and it opens in "old" outlook I check to see if it is in drafts or outbox as draft/queued in "new outlook", then go to VIEW and use sync and it sends it.   \_(ツ)_/. I also checked that "new" outlook was selected as my default email APP but excel still opens in "old".

    Cheers

    Leanne

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  3. Anonymous
    2024-07-16T20:01:16+00:00

    Thank you for your input. It is not a non-outlook email. Well sort of. It was created in outlook but ends in @my employee email. Are the emails actually not being sent or is it just giving me the appearance of that? Can you help me to navigate a resource to correct the problem?

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  4. Anonymous
    2024-07-16T19:58:58+00:00

    Are you having the emails actually not send? I am having emails that I hit send actually send but then immediately after ending up in the outbox eventhough they already are in the sent box.

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  5. Anonymous
    2024-07-16T17:11:25+00:00

    I am also experiencing this issue and it is for my Microsoft work account. :(

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