I have emails appearing in my outbox as queued or drafts and showing up as sent in the new outlook app on Windows 10. Any suggestions?

Anonymous
2024-06-17T15:21:15+00:00

I have recently had a lot of my emails show up in both the sent folder and then immediately after showing up in the outbox as queued or drafts. If I close the outlook app on my laptop and re-open it, the outbox becomes empty. I have tried looking up trouble shooting steps but none of the suggestions are options in the outlook app that I have.

Outlook | Windows | New Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

58 answers

Sort by: Newest
  1. Anonymous
    2024-07-01T13:53:19+00:00

    I got the same issue, however today the mail is both in the sent box and the outbox. The recipient received and replied to the email, however it still remains queued in my outbox. Windows 10 corporate email. Restart app has fixed it for the moment.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-07-01T07:57:19+00:00

    I got the same issue, the email is stuck as queued on Win10. ANd this is an MS mailbox, so how to solve this MS issue ?

    So Microsoft solve this problem !!

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-06-27T14:20:35+00:00

    It is an outlook email.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-06-27T13:32:02+00:00

    We have one user reporting this issue. The user is on Windows 10 Pro 10.0.19045, using the new outlook.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-06-27T04:07:13+00:00

    I have recently had a lot of my emails show up in both the sent folder and then immediately after showing up in the outbox as queued or drafts. If I close the outlook app on my laptop and re-open it, the outbox becomes empty. I have tried looking up trouble shooting steps but none of the suggestions are options in the outlook app that I have.

    I got the same issue, the email is stuck as queued on Win11.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments