This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I have recently had a lot of my emails show up in both the sent folder and then immediately after showing up in the outbox as queued or drafts. If I close the outlook app on my laptop and re-open it, the outbox becomes empty. I have tried looking up trouble shooting steps but none of the suggestions are options in the outlook app that I have.
Using New Outlook on Windows for professional communication and productivity
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I'm having the same issue with all MS accounts. I haven't seen a fix or a helpful response from Microsoft for this issue.
Are you having the emails actually not send? I am having emails that I hit send actually send but then immediately after ending up in the outbox eventhough they already are in the sent box.
We have one user reporting this issue. The user is on Windows 10 Pro 10.0.19045, using the new outlook.
Samer here - only one user seems to be affected. Outlook on latest available Win11 version.
I have this issue where a item I sent, still appear in the Outbox. You can delete it, and it comes back.
2 accounts are configured in the app.
Though the stuck outbox item is in the hotmail.com account. No issues with fantom items hanging around in the Outlook for the Yahoo.com account.