Outlook (new) opens 2 (two) tabs from email links from Indeed and LinkedIn. Old outlook is not affected, nor is Outlook 365. Same issue, different browsers....

Anonymous
2024-08-14T15:10:08+00:00

For several months now, when I click on links in emails from LinkedIn or Indeed, Outlook (new) opens two (2) tabs for the same link. Every time.

It does not do this if I switch back to the (Old) Outlook.

It does not do this if I open the same email/links in my Outlook 365 desktop application.

Since Microsofte embedded "safelinks" scanning, the Outlook (New) app has been a royal pain with links in emails, hiding links from view, and with this additional irritation, it seems that the development team have lost the plot.

My "Default" browser has no bearing on the result., it does it in Chrome or Firefox when set to default.

Switch to the old version of Outlook App, the issue goes away.

Forward an email to my priamary Outlook365 mailboxes... the issue is non existent...

By testing 3 versions of Outook with 3 web browsers, I only get the issue with the New Outlook App,... therefore I can only conclude that Microsoft have fudged this (New Outlook) version up even more.

*Note that for me it is only email links from LinkedIn and Indeed job alert emails and notifications, I have yet to find another platforms emails that are affected.

Are you getting any issues with these?

Lmk here if you find any other major platform emails too,

Ta!

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-09-23T15:26:53+00:00

    Hi there,

    Unfortunately there is no single place to see what progress is being made on this issue as it's an intenal developer team working on the issue.

    I'm contacted directly by support to provide logs and to perform tests as they try to narrow down the root cause.

    Which usually ends with the below message when I've done what's requested:

    --
    Support  09/20/2024 8:31 PM

    Thank you for your confirming!

    I want to inform you that our higher-level engineers are still investigating this issue. I will get back to you as soon as I receive an update from them.
    Regards,
    Krishna

    --

    At least your posting here "that you are also having the issue" backs up what I've been telling them, so it is not isolated to my system or account!Regards,

    -T

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  2. Anonymous
    2024-10-04T15:42:55+00:00

    Same thing is happening to me now too... thank you for the right click option, that's less annoying than 2 windows opening everytime

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  3. Anonymous
    2024-10-06T21:13:22+00:00

    I have a customer with the same issue almost, when clicking any link from an outlook web tab in Firefox two new tabs open to the links destination. Right-click open in new tab works normally. This does not happen in edge.

    Any other progress on this one?

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  4. Anonymous
    2024-10-07T02:47:39+00:00

    I can confirm at least the past few days this problem has started on my (New) Outlook as well. This applies to ALL links, not just Linked In. Clicking all links opens two identical tabs in Edge, Chrome and Firefox. However, clicking a Linked In link seems to open five or six tabs!!

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  5. Anonymous
    2024-10-07T13:55:52+00:00

    I am having this same problem, it is quite frustrating. Hoping for a fix soon.

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