Outlook (new) opens 2 (two) tabs from email links from Indeed and LinkedIn. Old outlook is not affected, nor is Outlook 365. Same issue, different browsers....

Anonymous

For several months now, when I click on links in emails from LinkedIn or Indeed, Outlook (new) opens two (2) tabs for the same link. Every time.

It does not do this if I switch back to the (Old) Outlook.

It does not do this if I open the same email/links in my Outlook 365 desktop application.

Since Microsofte embedded "safelinks" scanning, the Outlook (New) app has been a royal pain with links in emails, hiding links from view, and with this additional irritation, it seems that the development team have lost the plot.

My "Default" browser has no bearing on the result., it does it in Chrome or Firefox when set to default.

Switch to the old version of Outlook App, the issue goes away.

Forward an email to my priamary Outlook365 mailboxes... the issue is non existent...

By testing 3 versions of Outook with 3 web browsers, I only get the issue with the New Outlook App,... therefore I can only conclude that Microsoft have fudged this (New Outlook) version up even more.

*Note that for me it is only email links from LinkedIn and Indeed job alert emails and notifications, I have yet to find another platforms emails that are affected.

Are you getting any issues with these?

Lmk here if you find any other major platform emails too,

Ta!

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Anonymous

2024-08-14T16:29:00+00:00

Dear eQuipped2000

Good day! Thank you for posting in the Microsoft Community. We'll be happy to help!

First of all, we regret for the inconvenience caused to your work. Based on your description, I have a general understanding of your question, first we would like to thank you especially for the research you have done and the sharing you have here, given that your problem not occurred in classic outlook desktop cleint, so since we have a dedicated team working on the new Outlook client, in order to better help you and no longer waste your more time. I recommend that you ask for help from our dedicated team, where technical engineers specialize in these related issues, and experts will focus on inquiries to further assist you, for details, please kindly refer to: Contact support and provide feedback in new Outlook for Windows - Microsoft Support

Thank you in advance for your understanding. Your patience and cooperation will be greatly appreciated. I hope for all the best!

Sincerely

Kerry Chen | Community Moderator
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Anonymous

2024-08-14T23:58:56+00:00

Thank you Kerry,

I will take this to the correct team as suggested.

-T
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Anonymous

2024-09-05T11:47:49+00:00

Hello - Did you find a resolution to this issue? I am having the same problem... thx.
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Anonymous

2024-09-06T12:34:07+00:00

Hi, their developer team are looking into this issue, have uploaded multiple examples including logfiles, so they have plenty to go on now, hopefully they will figure out why this is happening on these specific email links,

You can use RIGHTCLICK on links in the mean time, which opens the/a dialogue box with "Open Link" that does not open two tabs ;-)
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Anonymous

2024-09-23T15:02:02+00:00

Hi !

Thank you eQuipped2000 for this post !

We are experiencing my colleagues an I exactly the same issue.
Is there a place where we can follow the updates on this topic ? Please share the link.

Hope it will be solved soon !
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