Outlook (new) opens 2 (two) tabs from email links from Indeed and LinkedIn. Old outlook is not affected, nor is Outlook 365. Same issue, different browsers....

Anonymous
2024-08-14T15:10:08+00:00

For several months now, when I click on links in emails from LinkedIn or Indeed, Outlook (new) opens two (2) tabs for the same link. Every time.

It does not do this if I switch back to the (Old) Outlook.

It does not do this if I open the same email/links in my Outlook 365 desktop application.

Since Microsofte embedded "safelinks" scanning, the Outlook (New) app has been a royal pain with links in emails, hiding links from view, and with this additional irritation, it seems that the development team have lost the plot.

My "Default" browser has no bearing on the result., it does it in Chrome or Firefox when set to default.

Switch to the old version of Outlook App, the issue goes away.

Forward an email to my priamary Outlook365 mailboxes... the issue is non existent...

By testing 3 versions of Outook with 3 web browsers, I only get the issue with the New Outlook App,... therefore I can only conclude that Microsoft have fudged this (New Outlook) version up even more.

*Note that for me it is only email links from LinkedIn and Indeed job alert emails and notifications, I have yet to find another platforms emails that are affected.

Are you getting any issues with these?

Lmk here if you find any other major platform emails too,

Ta!

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

94 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-10-07T13:55:52+00:00

    I am having this same problem, it is quite frustrating. Hoping for a fix soon.

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments
  2. Anonymous
    2024-10-04T15:42:55+00:00

    Same thing is happening to me now too... thank you for the right click option, that's less annoying than 2 windows opening everytime

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments
  3. Anonymous
    2024-10-07T18:03:15+00:00

    This is also happening to me in Microsoft Edge. All links result in two identical tabs being opened.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  4. Anonymous
    2024-10-07T15:56:49+00:00

    I can see that someone already has talked to Microsoft support, and all they can do is the classic "It's the other guys fault" response, meaning, it is Chrome's fault. This is obviously not the case, since it only happens when clicking a link from the New Outlook and nowhere else. The classic Outlook doesn't do this. Perhaps support would be more helpful if they would actually spend time working with the customer to troubleshoot rather than just ignore the problem.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  5. Anonymous
    2024-09-23T15:26:53+00:00

    Hi there,

    Unfortunately there is no single place to see what progress is being made on this issue as it's an intenal developer team working on the issue.

    I'm contacted directly by support to provide logs and to perform tests as they try to narrow down the root cause.

    Which usually ends with the below message when I've done what's requested:

    --
    Support  09/20/2024 8:31 PM

    Thank you for your confirming!

    I want to inform you that our higher-level engineers are still investigating this issue. I will get back to you as soon as I receive an update from them.
    Regards,
    Krishna

    --

    At least your posting here "that you are also having the issue" backs up what I've been telling them, so it is not isolated to my system or account!Regards,

    -T

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments