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I just came on to the Microsoft hosting for my work emails. I have my emails from the previous hosting as a pst file. The new outlook is not showing me an option to import these into my account
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
The .PST file was from outlook on another computer. I exported from that outlook to a pst file (dont remember version of outlook) and then tried to import that pst file into Oulook on my new PC. But would any of that effect why when i try to import the PST file into outlook it asks for a password?
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I was FORCED to switch to the new outlook by the windows update the BROKE the classic version. I could no longer connect to my domain email (and cannot roll back the update)
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Can you provide a bit more detail on your domain? A .PST file should be from a POP account, can you tell me who the provider is (Gmail, Yahoo, etc.)? Perhaps you can use IMAP instead of POP with Classic and this provider. FWIW, I haven't updated this machine to Windows 11 yet either and. no updates (so far) have broken any of the accounts I have set up in Classic. Thanks!!
Joseph, that's likely a minor issue with the file, I've had that happen to me and like you, never set a password. Please have a look at this page, it should be helpful:
I have no issue installing both versions on my new computer. Microsoft classic is up and running and works fine, as does the version which came with my new PC.
When I try to import the file it seems fine but then asks me for a password. I never saved the PST with a password. When I exported to a PST file it never asked me for a password. But when I try to open on a new computer it asks me for a password.
I’m not sure what password I am supposed to use. Original outlook?
Not sure why they ask for a password to import but not when exporting.
Exactly, Jim. Couldnt agree more.