Mac Mail says unable to verify account name or password

Anonymous
2024-06-18T11:16:19+00:00

Hi!

For a few weeks, I've been getting "enter password for hotmail" notification on my Mac. When I enter it, it says "Unable to verify account name or password". I've tried with POP, IMAP, Exchange... still have the same problem. I have another account on Mac Mail (not Outlook account) and works perfectly so I presume it's not coming from Mac but rather from Outlook.

Can someone help me please?

Thank you

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  1. Anonymous
    2024-10-15T15:27:55+00:00

    I've been in the same situation as you including the fact that I am unable to update the OS on my 2010 MAC Pro so I'm stuck with OS 10.13.6. That is the problem. I spent a lot of time with Microsoft Customer Service. The end result is that I'm now having to use outlook.live.com for my multiple emails and MAC Mail is just sitting there. I also had deleted one of my .msn accounts and tried every suggestion here, e.g. using Exchange to try and add it and I even continue to try and add back with the original settings....as I said....now using outlook.live.com. Sorry for the bad news.

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  2. Anonymous
    2024-10-15T11:45:18+00:00

    Your mails are still stored in Hotmail, right? If so, just add again the IMAP settings in Mac Mail. All your mails stored in Hotmail will reappear in Mac Mail (it may take a little time before they are fully there). I did it multiple times.

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  3. Anonymous
    2024-10-15T10:36:01+00:00

    Thanks. It's IMAP. But now I've lost all my hotmail mail. I removed the account and then tried re-adding it using the Exchange option. Humph!! Mac OS 10.13 and Mac Mail 11.5. Humph!!

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  4. Anonymous
    2024-10-15T10:33:21+00:00

    OK ... I removed the account and have tried to add the exchange settings. Not working. Now I have no hotmail emails on my iMac Mac Mail running OS 10.13 High Sierra.

    Very frustrating.

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  5. Anonymous
    2024-10-10T11:57:03+00:00

    Be carefull. If your account is pop, data will be stored locally, if deleted will lead to data loss.

    If I do the Exchange option, do I have to completely delete the account from Mac Mail?

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