Mac Mail says unable to verify account name or password

Anonymous
2024-06-18T11:16:19+00:00

Hi!

For a few weeks, I've been getting "enter password for hotmail" notification on my Mac. When I enter it, it says "Unable to verify account name or password". I've tried with POP, IMAP, Exchange... still have the same problem. I have another account on Mac Mail (not Outlook account) and works perfectly so I presume it's not coming from Mac but rather from Outlook.

Can someone help me please?

Thank you

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  1. Anonymous
    2024-10-31T11:52:43+00:00

    This was what finally worked for me. Much thanks!

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  2. Anonymous
    2024-10-28T14:30:21+00:00

    Using macOS Sonoma 14.7 and Hotmail is still an issue, although I did manage to get back my mails using exchange instead, but it's not what I was after.

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  3. Anonymous
    2024-10-25T17:16:59+00:00

    I solved this by selecting Mail,

    going into Accounts,

    Deleting my old account,

    Adding a new one selecting "Microsoft Exchange",

    "Signing in using microsoft"

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  4. Anonymous
    2024-10-22T07:48:57+00:00

    Just checking you read .... go into Outlook settings and forward your hotmail to any other email that you pick up in Mac Mail.
    This was my solution. It works.

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  5. Anonymous
    2024-10-21T18:59:04+00:00

    When you set up your mail again using Exchange, what did you put for the fields "Internal URL" and "External URL?"

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