Mac Mail says unable to verify account name or password

Anonymous
2024-06-18T11:16:19+00:00

Hi!

For a few weeks, I've been getting "enter password for hotmail" notification on my Mac. When I enter it, it says "Unable to verify account name or password". I've tried with POP, IMAP, Exchange... still have the same problem. I have another account on Mac Mail (not Outlook account) and works perfectly so I presume it's not coming from Mac but rather from Outlook.

Can someone help me please?

Thank you

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  1. Anonymous
    2024-10-17T22:05:23+00:00

    Works just fine!
    I now just forward my hotmail emails to my mac email using the forwarder in Outlook and they arrive in my Mac Mail.

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  2. Anonymous
    2024-09-25T10:48:47+00:00

    Thanks for your thoughts.

    I get my hotmail emails on my Android phone.
    My desktop is an iMac and I choose to use Mac Mail as my mail client.

    I tried adding an exchange account (to add hotmail), but it won't work.

    For ease of work I'd like to continue with what has worked in the past.

    Hopefully a solution will be found.

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  3. Anonymous
    2024-09-23T23:26:07+00:00

    Exchange sucks. I used gmail for my business for over 10 yrs; not one problem. I used Exchange in a 2nd business and now, in 2 years, some 15 issues. Don't bother with exchange.

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  4. Anonymous
    2024-09-12T10:29:46+00:00

    Since switching to the Exchange option when setting up the account again it has been okay for me - now three days and no further problems. I will keep checking it. If I used the old setup/authentication it would have stopped working again by now.

    Might be worth others trying - delete the account and reestablish it using the Exchange option

    I know some people are concerned they will loose folders/data but for me no such problem.

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  5. Anonymous
    2024-09-08T15:50:03+00:00

    Hi! I don't think they will fix it. Did you receive a mail from Outlook called "Action needed: You may no longer be able to access some of your third-party email and calendar apps"? I received this mail in july 2024 (see below). All other accounts work fine on mac mail (gmail, infomaniak...). The only account that isn't working is Outlook (does Outlook force us to use its own applications?). For my part, I gave up. You can create a Gmail account (or other). You transfer emails from Outlook to Gmail (and from Gmail to Mac Mail by setting up Gmail in Mac Mail). In Mac Mail, you will receive Outlook emails (as if you were still connected to Outlook). When you send an email, however, it will be with your gmail address. This solution is far from perfect but personally it ok for me.

    English (google traduction):

    On September 16, 2024, apps that use less secure sign-in technology will no longer be able to access your email.

    The security of your information is Microsoft’s top priority. To help keep your account secure, Microsoft will no longer support third-party email and calendar apps that require you to sign in with only your Microsoft account username and password. To increase your security, you’ll need to use an email or calendar app that supports Microsoft’s modern authentication methods. If you don’t take action, your third-party email apps will no longer be able to access your Outlook.com, Hotmail, or Live.com email address on September 16, 2024.

    What should you do?

    If you’re receiving this email, you’re currently using an email or calendar app that uses a less secure authentication method to sign in to your Outlook.com email account. You’ll need to upgrade your third-party email and calendar apps to a version that supports modern authentication methods.

    Microsoft offers free versions of Outlook for your PC and Mac, iOS, and Android devices that can be easily downloaded and connected to your email account. Using an updated version of an Outlook app ensures that you’re signing in in the most secure way.

    How can you set up your Gmail, Apple Mail, or third-party email app?

    Different non-Microsoft apps will have their own way to sign in to your Outlook.com email account with modern authentication methods. See our help article, “Modern authentication methods now required to continue syncing Outlook email in non-Microsoft email apps.” However, you may need to contact the makers of those apps for instructions. In many cases, simply removing and re-adding your account with the latest version of that app will set it up to use modern authentication methods.

    French:

    Le 16 septembre 2024, les applications qui utilisent une technologie de connexion moins sécurisée ne pourront plus accéder à votre messagerie.

    La sécurité de vos informations est la priorité absolue de Microsoft. Pour préserver la sécurité de votre compte, Microsoft ne prendra plus en charge l’utilisation d’applications de messagerie et de calendrier tierces qui vous demandent de vous connecter avec uniquement les nom d’utilisateur et mot de passe de votre compte Microsoft. Pour accroître votre sécurité, vous devrez utiliser une application de messagerie ou de calendrier qui prend en charge les méthodes d’authentification moderne de Microsoft. Si vous n’agissez pas, vos applications de messagerie tierces ne seront plus en mesure d’accéder à votre adresse e-mail Outlook.com, Hotmail ou Live.com le 16 septembre 2024.

    Que devez-vous faire ?

    Si vous recevez cet e-mail, vous utilisez actuellement une application de messagerie ou de calendrier qui se sert d’une méthode d’authentification moins sécurisée pour la connexion à votre compte de messagerie Outlook.com. Vous devrez mettre à niveau vos applications de messagerie et de calendrier tierces vers une version qui prend en charge les méthodes d’authentification moderne.

    Microsoft propose des versions gratuites d’Outlook pour vos PC et appareils Mac, iOS et Android qui peuvent être facilement téléchargées et connectées à votre compte de messagerie. L’utilisation d’une version mise à jour d’une application Outlook garantit que vous vous connectez de la façon la plus sécurisée.

    Comment pouvez-vous configurer votre application de messagerie Gmail, Apple Mail ou tierce ?

    Différentes applications non-Microsoft comporteront leur propre procédure de connexion à votre compte de messagerie Outlook.com avec des méthodes d’authentification moderne. Consultez notre article d’aide, « Méthodes d’authentification moderne à présent nécessaires pour poursuivre la synchronisation de la messagerie Outlook dans les applications de messagerie non-Microsoft ». Toutefois, vous devrez peut-être contacter les créateurs de ces applications pour obtenir des instructions. Dans bien des cas, il suffira de supprimer et de rajouter votre compte avec la dernière version de cette application afin qu’il soit configuré pour utiliser les méthodes d’authentification moderne.

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