Mac Mail says unable to verify account name or password

Anonymous
2024-06-18T11:16:19+00:00

Hi!

For a few weeks, I've been getting "enter password for hotmail" notification on my Mac. When I enter it, it says "Unable to verify account name or password". I've tried with POP, IMAP, Exchange... still have the same problem. I have another account on Mac Mail (not Outlook account) and works perfectly so I presume it's not coming from Mac but rather from Outlook.

Can someone help me please?

Thank you

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  1. Anonymous
    2024-10-15T15:27:55+00:00

    I've been in the same situation as you including the fact that I am unable to update the OS on my 2010 MAC Pro so I'm stuck with OS 10.13.6. That is the problem. I spent a lot of time with Microsoft Customer Service. The end result is that I'm now having to use outlook.live.com for my multiple emails and MAC Mail is just sitting there. I also had deleted one of my .msn accounts and tried every suggestion here, e.g. using Exchange to try and add it and I even continue to try and add back with the original settings....as I said....now using outlook.live.com. Sorry for the bad news.

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  2. Anonymous
    2024-09-08T09:27:17+00:00

    Indeed, they also stopped working for me - changing them (the server settings) let me re-authenticate for a day or so then it stopped again - the only (unacceptable) workaround I have is to delete the hotmail account each time and reinstall it!

    Please can we have a fix for this issue.

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  3. Anonymous
    2024-09-03T23:52:24+00:00

    Hi! I know all these settings. I've tried them all. None of them work (it works a few hours or a few days then it stops working).

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  4. Anonymous
    2024-09-12T11:36:16+00:00

    Wait another week or two :-)

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  5. Anonymous
    2024-09-03T17:50:24+00:00

    Update - so I just tried changing the IMAP server (incoming server) and set as in this page;

    https://support.microsoft.com/en-us/office/pop-imap-and-smtp-settings-for-outlook-com-d088b986-291d-42b8-9564-9c414e2aa040

    That is I changed server details from imap-mail.outlook.com to outlook.office365.com

    It then started to authenticate again having been refusing.

    I will see how it goes

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