Cannot Get Mail The mail server "imap-mail.outlook.com" is not responding.

Anonymous
2024-09-25T15:25:14+00:00

Suddenly Cannot Get Mail on my iPhone. And a message The mail server "imap-mail.outlook.com" is not responding.comes out. I tried a lot of things but it’s not working. Some one might help with this issue. Thanks

Outlook | Outlook for mobile | Outlook for iOS | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

65 answers

Sort by: Oldest
  1. Anonymous
    2024-10-08T02:38:24+00:00

    I was able to access my email after I deleted the app and reinstalled it by searching for " mail" but was not able to figure out how to get the icon for it back onto my phone. I'm pretty much hopeless at technology stuff. Any suggestions for a tech dummy?

    You should be able to get the icon for mail back on if you go to the App Store and download the mail app you were using on your device? I have Apple Mail on my iPhone and IPad..You should be able to recognize your icon mail when you see it on the App Store..?

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-10-08T03:34:47+00:00

    I’m no tech expert either. My Apple Mail app never disappeared. All I can think of is to reload it from the App Store.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-10-08T04:02:43+00:00

    I actually stumbled onto the solution.

    When on my Home Screen I swiped down from the top and got a page that had the icon I wanted and held my fingertip on it until it wiggled and one of the options was to restore or add to Home Screen. I selected that and then moved it to where it used to be. Milagros !

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-10-08T07:42:43+00:00

    Morning. Getting the icon isn’t the problem, it’s the fact that all my folders have disappeared, no mater how I delete/add the app etc?

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-10-08T10:28:08+00:00

    what a star - that works and even puts all the old messages back too

    Was this answer helpful?

    0 comments No comments