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A very dangerous behavior in the new outlook is that hoving the mouse pointer over a hyperlink in an email no longer displays the actual URL of the link.
Seeing the true URL is the #1 way people can avoid getting email scammed. Removing this tool is inviting people to get defrauded. This should not be a default behavior and I cannot see how to resolve this.
Using New Outlook on Windows for professional communication and productivity
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
It's clunky, but you can read the full link address by right clicking the link, choosing "Copy link text" or "Copy link", and then pasting it somewhere like notepad or a search box.
Afternoon All,
The issue persists in the current version, though some have noticed it's working. Anyone with a Hotmail/Outlook.com account connected to the new app may have seen it work fine. That's because the links in Hotmail/Outlook.com are rewritten with the Safe Links protection, at least in my case, which led me to the following fix.
Disabled the following setting in your Safe Links policy.
"Do not rewrite URLs, do checks via Safe Links API only."
URL to the safe links policy page.
https://security.microsoft.com/safelinksv2
However, it'll only fix the issue for new emails. Old emails that didn't get their URLs rewritten will still show no URL when you hover over them.
Hi Lee,
Thank you for the information, however this doesn't quite cover what we're experiencing. We have certain users within the same Microsoft 365 Tenant that are seeing the links, but many who don't. This would seem to imply that it's not based on the policy since all users are receiving the same safe links policy (verified, and it hasn't changed). This still seems to be an issue that Microsoft needs to address in the new version of Microsoft Outlook.
Funny enough, in message edition mode, you see the destination when you hover the link.
Example, when replying to an email, if you are editing (cursor blinking), the hover works...
Hi Jérôme,
You are correct, the hover over works in message editing mode. The code is there! It just needs to work in reading mode also. I'm not going to train my users to enter editing mode on every email so they can hover over the links. Please address this ASAP Microsoft!