Using New Outlook on Windows for professional communication and productivity
Same here, update / install of Edge WebView did not help. With all concerns around security these days this one was an amazing miss from the MS team.
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A very dangerous behavior in the new outlook is that hoving the mouse pointer over a hyperlink in an email no longer displays the actual URL of the link.
Seeing the true URL is the #1 way people can avoid getting email scammed. Removing this tool is inviting people to get defrauded. This should not be a default behavior and I cannot see how to resolve this.
Using New Outlook on Windows for professional communication and productivity
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Same here, update / install of Edge WebView did not help. With all concerns around security these days this one was an amazing miss from the MS team.
Still no update on this
Hi Joshua,
Interesting. That's unfortunate. Hopefully a more complete solution will appear from Microsoft at some point.
I did notice one thing, however, and I have no idea if this is related to why it sort of works with some users and not others:
Emails composed within the new Outlook client and the consumer Hotmail/outlook.com web app will present the link's destination when hovering over it, while emails sent from the old Outlook client will show nothing. This is also the case when you send an HTML-formatted email through an SMTP relay.
I can see two things from the email source:
This tells us that if the "Do not rewrite URLs, do checks via Safe Links API only" is enabled, which it is in the default "Built-In protection (Microsoft)" policy, and you see the URL when hovering over links, it could be picking up the title someone has set on the link. This could show that it's working for some emails and not others. In addition, you can whitelist URLs to bypass Safe Links rewrites, and this could also contribute to some emails where the hover function doesn't work, while for other emails, it does.
The following examples show the difference between the two link hover responses for anyone interested.
Title hover example.
Safe Links hover example.
It's not a complete solution, though. Users who don't use Microsoft Defender for email security and use third-party tools like Proofpoint may run into issues, as those solutions may not be able to present the same hover functionality that Microsoft's Safe Links system provides and have no reasonable path to using Safe Links in such an environment.
Funny enough, in message edition mode, you see the destination when you hover the link.
Example, when replying to an email, if you are editing (cursor blinking), the hover works...
Hi Lee,
Thank you for the information, however this doesn't quite cover what we're experiencing. We have certain users within the same Microsoft 365 Tenant that are seeing the links, but many who don't. This would seem to imply that it's not based on the policy since all users are receiving the same safe links policy (verified, and it hasn't changed). This still seems to be an issue that Microsoft needs to address in the new version of Microsoft Outlook.