"imap- mail.outlook.com" doesn't support Password authentication. Please check your account I can’t get my emails but I can on a browser

Anonymous
2024-09-25T17:52:07+00:00

"imap-

mail.outlook.com" doesn't support

Password

authentication. Please check your account I can’t get my emails on my iPhone that’s the message

Outlook | Outlook for mobile | Outlook for iOS | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-10-02T20:31:34+00:00

    Thanks so much for posting this!!! It worked!!! I did the same (following your instructions).. settings/mail/Mail Accounts/add account/hit the Outlook.com Icon/sign in with my Hotmail info. Then I had an additional account show up (the new Outlook/Hotmail, so I went back to Mail Accounts, hit Hotmail and deselected Mail. I suppose I can delete the old Hotmail account so that it no longer shows up when I check mail. At this point but I'll sit tight for a bit first.

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  2. Anonymous
    2024-10-02T20:36:06+00:00

    Hi David!

    I deleted Hotmail on my phone, then added it under Outlook and ... I seem good to go (like many others below in the same boat). I am getting emails again. However, I can seemingly only see emails back to the first of September and going forward. Is the reasoning for this was that this "cutover" effective 9/1/24?

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  3. Anonymous
    2024-10-02T20:48:33+00:00

    I am having the same problem, trying to reinstall my Hotmail account

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  4. Anonymous
    2024-10-02T21:01:16+00:00

    I still have not received any such email with instructions. I am at a total standstill all my important emails. I cannot retrieve and I’m not receiving emails. I have Hotmail on my iPhone that is my main email. I am totally screwed. What can I do and I am very disappointed.

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  5. Anonymous
    2024-10-02T21:31:58+00:00

    On your iPhone, go to settings/mail/Mail Accounts/add account/hit the Outlook.com Icon/sign in with your Hotmail info. Then you will have an additional mail account show up (the new Outlook/Hotmail) so then you can go back to Mail Accounts, hit Hotmail and deselected Mail.. or just delete the old Hotmail account but you may lose access to previous mail.

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