"imap- mail.outlook.com" doesn't support Password authentication. Please check your account I can’t get my emails but I can on a browser

Anonymous
2024-09-25T17:52:07+00:00

"imap-

mail.outlook.com" doesn't support

Password

authentication. Please check your account I can’t get my emails on my iPhone that’s the message

Outlook | Outlook for mobile | Outlook for iOS | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-10-04T15:45:00+00:00

    I had this problem too but solved it by instead of clicking 'add account' i clicked outlook then put in my hotmail address and password and it worked, i can now access them again on my mail app. I also use my outlook app for my work emails so didn't want to go down that route.

    Let me know if it worked!

    I have done what everyone suggested. Deleted email account. I cant add an email ,it says account already exists on outlook or on other when trying to add new email.. i have 2 iphone 14's using the same email(msn) . one phone has no problems. one has problems. any suggestions would be greatly appreciated.

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  2. Anonymous
    2024-10-04T17:20:00+00:00

    Thank you! This fixed my issue, it's been driving me crazy for days!

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  3. Ron-6928 4,991 Reputation points
    2024-10-04T17:29:00+00:00

    What exactly did you delete? Did you delete your email account from the mail server?

    What everyone is saying:

    Remove your mail account from your phone. Then add it back on.

    DO NOT delete your email account!!!

    Here's what you should do:

    If you use Apple Mail:

    Apple Mail supports Modern Authentication by default when you setup the account as Outlook.com. If you use Apple Mail and you are seeing password prompts or connection errors, this is most likely happening because your account got configured as basic authentication. To mitigate the issue, remove the account and add it back as Outlook.com:

    1. Go to Settings > Mail > Accounts.
    2. Tap the email account you want to remove from your iPhone, then tap Delete Account. For more information, please go to Add and remove email accounts on iPhone.

    Add your account back to Apple Mail:

    1. Go to Settings > Mail.
    2. Tap Accounts, then tap Add Account.
    3. In the Add Account dialog, choose Outlook.com.
      Apple mail add Outlook.com to iPhone

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  4. Anonymous
    2024-10-04T18:43:30+00:00

    As soon as I do this my husband's cell number switches to mine under text messages. This is truly bizarre so I do not want to add it as another email under outlook.com if this is what occurs.

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  5. Ron-6928 4,991 Reputation points
    2024-10-04T18:59:44+00:00

    Huh??? What are you talking about?

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