"imap- mail.outlook.com" doesn't support Password authentication. Please check your account I can’t get my emails but I can on a browser

Anonymous
2024-09-25T17:52:07+00:00

"imap-

mail.outlook.com" doesn't support

Password

authentication. Please check your account I can’t get my emails on my iPhone that’s the message

Outlook | Outlook for mobile | Outlook for iOS | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Ron-6928 4,991 Reputation points
    2024-10-08T23:00:06+00:00

    If removing and re-adding the account does not address the issue, do the following: 

    1. Remove the account again.
    2. Go to Settings > Safari, then tap Clear History and Website Data.
    3. Reboot your iPhone.
    4. Add the account back and proceed through the Outlook.com account sign in flow.

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  2. Anonymous
    2024-10-08T22:46:53+00:00

    Hi, thanks for the reply. I have the same problem as everyone here, BUT when I try the solution of using the Outlook.com option in Apple Mail on my iPhone 13, I get the error message: "Outlook Account: Unable to verify account information."

    Does anyone know why this is and what solution I can use?

    Thank you!

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  3. Anonymous
    2024-10-08T21:06:47+00:00

    Thank you! I've been trying to sort this out for days!!

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  4. Anonymous
    2024-10-07T17:59:27+00:00

    I used this method as well and it worked!

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  5. Anonymous
    2024-10-06T08:19:14+00:00

    When I tried this it said outlook account already existed so didn’t work.

    I have outlook set up for my work emails.

    For now I had to add Hotmail to outlook and abandon Apple Mail.

    I would love to reinstate Apple Mail with Hotmail to keep it all separate if anyone has experienced the same

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