Search no longer works in Outlook.

Anonymous
2024-09-25T04:52:04+00:00

Search no longer works in Outlook. When I try to type something in the search field, it 'flashes' and nothing is entered. This morning there was both an Outlook and a Windows update.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-11-06T18:57:48+00:00

    My peers on the consumer team let me know today that they raised a new incident for the search issue. A fix started rolling out late on 11/5. If you are using Outlook.com on the web you will need to refresh the browser to pick up the changes. I am not able to tell how far the fix is rolled out but hopefully it gets to everyone soon.

    The fix going out on 11/5 is only for Outlook.com. If you have an M365 work account please collect a network trace with the repro and escalate to your tenant admin to open a ticket from the admin portal, How to collect a network trace | Microsoft Learn.

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  2. Anonymous
    2024-11-06T06:53:17+00:00

    I'm getting the same message!

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  3. Anonymous
    2024-11-06T00:18:45+00:00

    I am still having this issue... no matter what I do, my search will not work. Just keeps saying "Sorry, something went wrong. Please try again later." My notifications also aren't working... this section says "We can't receive notifications right now. Please try again later."

    Maybe try the Outlook PWA email app? The other Outlook emails apps all stopped working for me not long after I got the search to work via Ploquit's instructions. So far so good with this version. https://support.microsoft.com/en-us/office/use-the-web-version-of-outlook-like-a-desktop-app-b360bd9a-00dc-43a4-bdf8-71cdeeb78e83

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  4. Anonymous
    2024-11-05T23:06:25+00:00

    Hi again,

    My account just doesn't look like that at all... doesn't look like I have anything that says Search History, just what I've attached in the screenshot.

    Email search in the Outlook app works, but it is not working on the web browser (which I mainly use).

    Thanks!

    Kelly

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  5. Anonymous
    2024-11-05T22:54:26+00:00

    Just to double check, on that page look for Search history like below, https://account.microsoft.com/privacy/web-search. Those that reprod the issue had data under Search history. I don't repro maybe because I don't have any data there.

    If you search directly at Outlook.com on the web does search work there?

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