Search no longer works in Outlook.

Anonymous
2024-09-25T04:52:04+00:00

Search no longer works in Outlook. When I try to type something in the search field, it 'flashes' and nothing is entered. This morning there was both an Outlook and a Windows update.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-09-25T07:39:48+00:00

    Hello D L Sampson,

    Good day! Thank you for posting this case in Microsoft Community!

    Based on your description: Search no longer works in Outlook. I would like to cooperate with you working on this case. To clarify this case, please kindly provide us your Outlook version with product details by going to Outlook>File>Office Account and share that entire page screenshot with hide personal information. What version of Outlook do I have? For my suggestion, you may try following workaround to narrow down this case:

    1. Firstly, you may try to restart your Outlook and Windows system to check again. If not working, you may try to select the Startbutton, select Settings > Update & Security, and then select Troubleshoot. Find and click Search and Indexing, and click Run the troubleshooter. This will help to check the issue.
    2. If still no results, please verify the Indexing is complete. Here are the steps:
    • Start Outlook and click in the Search box.
    • Select Search Tools > Indexing Statusfrom theSearch menu.
    • When the Indexing Statusdialog appears, you should see the following:

    If Outlook has not finished indexing, note the items remaining to be indexed, wait 5 minutes, and then check again. If the number of items did not decrease, continue to the next step.

    1. Then you may try to Fix search issues by rebuilding your Instant Search catalog and complete all the steps.
    2. Next you may try to re-create another Outlook profile and test it again. Create an Outlook profile - Microsoft Support
    3. You may also try to Repair an Office application - Microsoft Support via Control Panel.

    See more information, you may check this article as reference Troubleshooting Outlook search issues and perform all the steps completely.

    Hope the above workaround would be helpful. If you need further assistance, please feel free to let me know, I will keep assisting you.

    Your understanding and patience will be appreciated.

    Thank you!

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