This is my second reply to this post and hopefully what I write will be seen as giving back something to the community. As I stated in my last post I have lots of PSTs, in fact I now know that I have 29 years of them. One for each year and one for each account that I used over those years. Some of the early PSTs have multiple years but needless to say when my Classic Outlook Client stopped working one day this month (I think October 3rd) because the mail service provider stopped allowing simple username / password to connect to the IMAP server I had no option but to use the New Outlook (Already installed on my computer) to access any new email. If I wanted to see 29 years worth of PSTs I had to use the Classic Outlook but never the two shall meet (New email and older email stored in PSTs) when using the New Outlook Client. I'm trying to keep my stories short so I'll spare you all the research I've been doing since October 3 and give you the most delightful solution that I can live with until the New Outlook Client supports PSTs or some form of them supposedly in March 2025.
I accidentally fell into this solution but it's working for me using the old Outlook Classic Client (OLC) (Microsoft® Outlook® for Microsoft 365 MSO (Version 2409 Build 16.0.18025.20030) 64-bit) on my computer (Microsoft Windows Home 11). We (my wife and I) share our computer. I have my account she has hers. I was doing some testing with trying to use the New Outlook Client to access my email so I created a new user (NewUser) on our computer and I also burned one of our family licenses to have a *** Email address is removed for privacy *** and gave this to my new user on the computer. I launched the Classic Client under the NewUser name and connected it to both my IMAP service provider and outlook.com (Two email accounts) 1) Account was *** Email address is removed for privacy *** the other was 2) *** Email address is removed for privacy *** at the old IMAP provider. Wala during this setup of the profile I said I wanted to set up the account manually. I got prompted for OAuth2 stuff from the IMAP Provider and unlike my other account on the same computer using the Outlook Classic Client I was able to get new email and see (and even create) new PSTs. So true to form as stated in some of the MSFT articles you can continue to use the Classic Client but you can't continue to use it if it has old registry stuff hanging around in your current user account because that old account on my computer will not let me connect with the IMAP service provider even if I try creating a new profile under that original account. I'm at the state now where I'm going to migrate all the data from my original account on the same computer over to the new account (unless I can figure out a way to wipe out what the OLC under the original user account knows about Outlook and recreate the profile and get the correct prompts during setup).
I hope this makes sense.
- Create a new user on your computer
- Launch the Outlook Classic Client
- Set up the Profile Manually and you will get prompted for OAuth2 stuff during setup (In my case my provider is Google)
- Wait for the Outlook Classic Client to Sync (which can take a while)
- Move your PSTs over so the new user has access to them and create as many PSTs as you like
- Stay on the Outlook Classic Client for as long as it take for MSFT to get it right
As I understand it MSFT has outsourced the development of Outlook and they are trying to unify the code base so it works like the Web Client. I understand from sources that even internal MSFT staff don't like Outlook New because it lacks many new features.
Who knows maybe this AI thing is going to make us forget about PSTs and emails.
Cheers
Steve Atkins (Retired geek that still likes to dabble)
Update - I figured out how to fix my original profile by resetting it under my original account. Got prompted for the 2FA at Google and let my mail sync all day. Back in Business. 10-22-2024