GET RID OF NEW OUTLOOK NOW - Revert To Classic PLEASE

The old Outlook will not launch and the NEW Outlook does not have the menu button to uncheck an option for NEW Outlook, to revert back to the old Outlook.

Hi Kerry,

I have New Outlook 365 and there is no toggle to revert to classic OLD Outlook 365. I went to the registry and there is no Office section under HKEY_CURRENT_USER\Software\Microsoft. Why is this?. What should I do now?

Thanks for your suggestions.

MikeP

that'd be an awesome thing if it worked...but of course, it doesn't.

1. Microsoft thinks no one moves companies. so it won't even let me delete the account associated with my old firm
2. even though I'm logged in with a new exchange account (and really, why do you make Outlook so that it only has functionality for exchange accounts? what's wrong with people who pay their subscriptions and use personal accounts? why should they only get **** apps?)
3. at least update your stupid help so it's relevant for the garbage updates you force through

and finally, how do I get back to classic Outlook so that there's some functionality available? basic - ie new Outlook will make everyone switch to Gmail

Sorry, your instructions have not worked for me. Now what?

Dear Pabmarc

Good day! Thank you for posting in the Microsoft Community. We'll be happy to help!

First of all, we regret for the inconvenience caused to your work. Based on your description, I have a general understanding of your question, please kindly refer to following:

1. Open Outlook.
2. Navigate to the Outlook menu.
3. Uncheck the option for the New Outlook.
4. Click the Revert button.
5. Allow the application to revert to the Outlook Classic view.

For your reference: **** Toggle out of the new Outlook for Windows preview - Microsoft Support

If you don't see a toggle in the new Outlook for Windows, please kindly troubleshoot with these steps:

1. Launch classic Outlook for Windows from the Windows Start Menu, not the new Outlook (identified by the "New" tag).
2. Open the Registry Editor by typing "Registry Editor" in the Start Menu search and selecting the app.
3. Go to Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Preferences.
4. Find and double-click on "UseNewOutlook" at the bottom of the list.
5. Set the Value Data field to 0.
6. Attempt to launch classic Outlook for Windows from the Windows Start Menu.

Meanwhile, if you still need further help, then please kindly share more details about your issue with me so that I can do more research and tests, thanks.

Thank you in advance for your understanding. Your patience and cooperation will be greatly appreciated. I hope for all the best!

Sincerely

Kerry Chen | Community Moderator