New Outlook: I cannot add a new contact to People.

Anonymous
2024-10-22T20:29:28+00:00

I click on the blue New Contact button & nothing happens. There is no error message. I have cleared the Outlook cache. I also did Quick Repair & Online Repair but I still cannot add new contacts.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-11-05T18:47:39+00:00

    Thanks for trying the workaround even though it did not help. I am passing along what the team found in some of the support cases. I see some responses they don't have offline yet. The rollout for that feature might not be at everyone yet but I will check on its status.

    In order for me to try and better repro it please let me know what accounts you have. Are they M365, Outlook.com, Gmail, etc? Which is the main account the contacts are not working?

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  2. Anonymous
    2024-11-05T18:41:53+00:00

    Microsoft products have really deteriorated in recent years. Don't expect it to get any better.

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  3. Anonymous
    2024-11-05T18:18:18+00:00

    I don't have the "Offline" option

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  4. Anonymous
    2024-11-05T16:41:07+00:00

    me too... no "Offline" option.

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  5. Anonymous
    2024-11-05T16:26:35+00:00

    How do I get to that screen? I don't see the "offline" option.

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