New Outlook: I cannot add a new contact to People.

To better understand the issue, when you click People on the left navigation do you see All contacts under the account? What is the domain of your account e.g. @outlook.com, @msn.com, @live.com, etc.?

Also, to double check, if you click Settings on New Outlook top navigation do you have one or more accounts? It may matter if there are multiple if the main account you want to add the contacts is not marked as Primary.

The best thing to do is to submit an In App ticket for this issue via Help, Support. When you submit the ticket include this forum thread, so the engineers see this is affecting multiple users.

If you use Outlook Web Access (OWA) are you able to add the contact from there, https://outlook.office.com/mail/? 

I'm following up with escalation engineers to see if they have any other guidance about this issue. I'll post back any guidance I get.

I don't have the "Offline" option. Can this be fixed or not?

I am almost ready to go back to writing my contact out on a sheet of paper. At least that will always work.

Is anyone aware of an email system that has ONLY these features?

Send

Receive

Forward

Reply

WORKING Contact list

Ability to store read emails in folders

I don't want all the other **** like flags, pins, calendar, archive, sweep, groups, tasks, and all the other junk Outlook forces you to take.

I believe it's M365.