Using New Outlook on Windows for personal email, calendar, and contact management
Yep, Ive been having the same issue. I used to be able to right click on the name of the sender or anyone in the 'to' or 'cc' list and "Add to Contacts" but that no longer works. In fact, when I right click on the name, if and i mean IF, a drop down is given it will highlight, but nothing happens. No boxes open, nothing.
I am ready to move my entire team to Google Workspace, as we are a nonprofit, and our contact list is our lifeblood. Outlook has given me so many problems in the past with my staff and myself. As hard as it is to want to move to google because I hate their email optics and functionality, it is looking as if it is the only option as I have run out of patience with Microsoft on so many different levels.