Email from Microsoft titled "Action Needed – You may lose access to some of your third-party mail and calendar apps" Is this a scam?

Anonymous

The sender is "******@communication.microsoft.com"

Its telling us that "Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods."

I access hotmail email accounts from a MacbookAir laptop using the Apple email app. Also access from an iPhone 11.

It seems legit. Can anyone confirm if it is?

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63 answers

Anonymous

2024-09-14T01:17:52+00:00

Hotmail.com or outlook.com on PC.
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Anonymous

2024-09-14T01:47:47+00:00

I'm 73 years old, if that's any consolation... What email clients do you have and use? Please list ALL of them, what version they are, what platform they are installed on, and what protocol (POP, IMAP, or Exchange Server) each uses so we can tell you which ones will work without any changes, which ones will need attention, and what specific attention each of these will need. Thanks!!

Replying to Stan

I use the mail app on the IPhone 7plus cell phone and also use the mail app on my MacBook Air. I have macOS High Sierra on the MacBook air if that helps. I am wondering if I need to delete and reinstall my hotmail accounts.

The incoming mail server is:

IMAP-mail.outlook.com and the

Outgoing mail server is:

smtp-mail.outlook.com

Thank you. I hope you see this before Monday the 16th.
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Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator

2024-09-14T04:16:05+00:00

Terri, How do you connect? Do you use a web browser (Edge, Chrome, Firefox) or do you use an email app (Outlook Classic, Outlook New, Thunderbird, EM Client)? If you're not sure, please post a screenshot of the icon you click to get to email. Thanks!
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Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator

2024-09-14T04:19:09+00:00
Nelli, From Microsoft's Support document Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps - Microsoft Support:

If you use Apple Mail:

Apple Mail supports Modern Authentication by default when you setup the account as Outlook.com. If you use Apple Mail and you are seeing password prompts or connection errors, this is most likely happening because your account got configured as basic authentication. To mitigate the issue, remove the account and add it back as Outlook.com:
1. Go to Settings> Mail> Accounts.
2. Tap the email account you want to remove from your iPhone, then tap Delete Account. For more information, please go to Add and remove email accounts on iPhone.
Add your account back to Apple Mail:
1. Go to Settings > Mail.
2. Tap Accounts, then tap Add Account.
3. In the Add Account dialog, choose Outlook.com.
If removing and re-adding the account does not address the issue, do the following:
1. Remove the account again.
2. Go to Settings> Safari, then tap Clear History and Website Data.
3. Reboot your iPhone.
4. Add the account back and proceed through the Outlook.com account sign in flow.
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