New Report button in Outlook 2407 - How do i remove it?

Anonymous
2024-08-20T14:12:31+00:00

Hi There,

We currently use a third-party phishing and spam report add-on in Outlook. Previously we used the Report Message add-in but soon removed this just so we would have one means of reporting emails.

This has been working for us fine but I have noticed that on the current Channel there is another "Report" button on the Home tab. I can't see any information on this in the release notes and nothing in the Microsoft Admin Centre that can remove this tenant-wide. The only way I can remove it is manually removing it from the Ribbon, which isn't feasible for 200+ devices.

Can anyone assist in how I can remove this for all devices?

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-10-14T18:24:45+00:00

    Hi Dhairyya,

    Can you help us or point us to a resource that can help explain best practices for end user reporting? It's become a bit confusing so guidance from Microsoft would be helpful.

    Long ago, we deployed the "Report Message" add-in across the entire tenant. We understand the importance of reporting messages after attending many sessions with the Exchange and email security teams. Users are trained on how to report messages and understand that it not only helps the company, but it can also help other companies as well as Microsoft. We have been quite happy with their response as even mobile outlook users know how to report phishing emails.

    Then within the last couple of months, we started to see the red outlined "Report" button show up on ribbons. This triggered calls from users, but we couldn't tell them why. We experimented with removing the Report Message add-in for a group of users so they would have just one report button. However, removing the add-in removed the ability for Outlook mobile users to report messages. We use Defender for Business on all endpoints including mobile.

    We don't use any third-party services like KnowBe4 and rely on the excellent security stack from Microsoft. Most users continue to use Outlook classic, but a handful use OWA. Every mobile user uses Outlook mobile.

    It seems a bit confusing to have two reporting methods, which is why we are looking for guidance.

    Thanks very much.

    -david

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  2. Anonymous
    2024-10-12T00:10:36+00:00

    for everyone on this thread we found the root cause and will raise a fix on Monday. It should address the issue of user reported settings not hiding the inbuild report button on classic outlook for windows in coming weeks

    thanks for bearing with us.

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  3. Anonymous
    2024-09-20T19:45:13+00:00

    Is there a location to monitor the progress on the bug fix?

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  4. Anonymous
    2024-09-19T15:18:16+00:00

    Correct, I should have included that detail, the command needs to be inserted into the existing /mso tags. As mentioned, if you have the capability, it is easier to push out the file to everyone, be aware that it will just remove any other custom ribbon options each individual may have setup.

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  5. Anonymous
    2024-09-19T13:04:33+00:00

    I was able to simply remove the button from the UI using the "customize ribbon" and then push the new UI file out to everyone as well. It looks like this modification added a line item to my UI similar to what you posted, but is prefixed with a "/mso group":

    </mso:group><mso:group idQ="mso:GroupReportAction" visible="false"/>

    This appears to work.

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