Can't save new events neither edit my calendar

Anonymous
2024-11-10T20:31:15+00:00

Hello,

Since last thursday that I can't make any changes in my calendar. It says: "Something went wrong. We couldn't save your calendar event. Waiting a bit might help. Keep your calendar event open to try again later."

This happens in my personal calendar AND in shared calendars.

Type of subscription i'm using: personal

Outlook version: Microsoft Outlook 1.2024.1023.300 (Production)

I'm using the desktop version of Outlook calendar.

I've tried to schedule different events in different calendars at different days and times in the calendar. Since this is happening for 4 days in a row, I've also tried to add new events during these days and the same message appears.

I've tried in different computers and it happens the same. I've also logout and login from the app and the problem remains the same.

What is the problem?

Thanks

Outlook | Windows | New Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2024-11-11T02:16:26+00:00

Dear FiMel,

Thanks for using Microsoft products and posting in the community. 

I understand that your inability to edit the Outlook program is causing you problems and I understand how you feel.

Recently, many users have reported the same issue. According to their feedback, they are experiencing issues with non-Microsoft email accounts in New Outlook. Some users mentioned that after adding the account again, they were able to add events for a short period of time, but after that the problem persisted.

At present, we have collected and submitted the fixes for these issues.

After testing, we found a temporary solution:

You can **create a mailbox with a Microsoft domain name, then add it in New Outlook and set this Microsoft mailbox as the primary account,**then your non-Microsoft email account will be able to edit events normally.

Or add a three-way mailbox you don't use often to New Outlook and set this mailbox as the primary account.


Note: This third-party mailbox set as the primary account will not be able to edit events properly, but your other mailboxes that are not the primary account will be able to edit events properly.

Set as primary account:

Open New Outlook, Settings - Accounts - Select your Microsoft Mailbox - Manage - Set as Master Account

In the meantime, you can provide feedback on this issue by sending it to the Microsoft Outlook development team:


Open New Outlook, Help - Feedback - Report a Problem

You can mark my reply as “yes” so that more users are aware of the issue, and the more users are concerned about the issue, the more attention the issue will be given.

Thank you very much for your contribution.

I will share any updates with you as progress is made.

Have a great day.

Best Regards,

Linda.L-MSFT | Microsoft Community Support Specialist

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Anonymous
2024-11-11T22:09:40+00:00

The only way I can enter calendar events is to use my Google Calendar to make the entry. Then it appears in Outlook.

So it would appear that if we only have gmail accounts then New Outlook is view only as far as calendar events are concerned.

Ridiculous.

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47 additional answers

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  1. Anonymous
    2024-11-12T17:31:41+00:00

    Mine will not accept new events either. I just created an event in Zoho and sent the invitation to my outlook email business account and Gmail account. The Gmail account received and published it right away on my Google calendar and Outlook has yet to acknowledge receipt of it, much less add it to my calendar and it has been 30 minutes.

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  2. Anonymous
    2024-11-12T18:58:06+00:00

    I have the same problem

    I am not going to create bew accounts as peer your suggestion.

    I am going to stop using outlook and oput everything intogoogle calendar

    Much simpler - I hope you find a proper solution as I prefer the outlook app.

    thx

    My account btw are gmail and other proprietary linked to google accounts

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  3. Anonymous
    2024-11-12T19:21:12+00:00

    This makes no sense. When will this be fixed. I can't use Microsoft if I can't use the calendar. Your solution will just make matters worse. When will this be fixed??

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