Using New Outlook on Windows for professional communication and productivity
Dear FiMel,
Thanks for using Microsoft products and posting in the community.
I understand that your inability to edit the Outlook program is causing you problems and I understand how you feel.
Recently, many users have reported the same issue. According to their feedback, they are experiencing issues with non-Microsoft email accounts in New Outlook. Some users mentioned that after adding the account again, they were able to add events for a short period of time, but after that the problem persisted.
At present, we have collected and submitted the fixes for these issues.
After testing, we found a temporary solution:
You can **create a mailbox with a Microsoft domain name, then add it in New Outlook and set this Microsoft mailbox as the primary account,**then your non-Microsoft email account will be able to edit events normally.
Or add a three-way mailbox you don't use often to New Outlook and set this mailbox as the primary account.
Note: This third-party mailbox set as the primary account will not be able to edit events properly, but your other mailboxes that are not the primary account will be able to edit events properly.
Set as primary account:
Open New Outlook, Settings - Accounts - Select your Microsoft Mailbox - Manage - Set as Master Account
In the meantime, you can provide feedback on this issue by sending it to the Microsoft Outlook development team:
Open New Outlook, Help - Feedback - Report a Problem
You can mark my reply as “yes” so that more users are aware of the issue, and the more users are concerned about the issue, the more attention the issue will be given.
Thank you very much for your contribution.
I will share any updates with you as progress is made.
Have a great day.
Best Regards,
Linda.L-MSFT | Microsoft Community Support Specialist