Outlook | Outlook for mobile | Outlook for Android | For business
Using Outlook for Android in business environments for email and scheduling
Correct, I've done the same, and calendar events do not appear on the watch.
Outlook app currently non-functional on Samsung Watch 7, Ultra, 6, 5, etc.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
EDIT: September 13, 2024:
As of Outlook version 4.2435.1 Outlook is working again on my watch for both email and calendar events. I had to wait a little bit after I installed this new version before calendar events started sinking, but everything does work now.
Original message:
When I launch the Outlook app on my Watch Ultra I get the error in below:
"Add an account on mobile to use the app"
I am running the Outlook app on my phone (S21) and have multiple accounts (Hotmail and Gmail) set up in the Outlook app.
The app refuses to open normally and function. I've uninstalled and reinstalled the app on my watch. I've installed the app on the watch from the Play Store on my phone, and from the Play Store on the watch.
No change.
When I set up my Galaxy Watch Ultra I did not do a restore from my previous Galaxy watch, and I also cleared cache on the watch after setup, so the watch is as fresh as can be. The watch is up-to-date w/the most recent FW from Samsung, ver AXG2.
Others are reporting the same issue:
https://www.reddit.com/r/GalaxyWatch/comments/1eqks1f/galaxy_watch_ultraoutlook/
https://www.reddit.com/r/GalaxyWatch/comments/16y61g3/outlook_not_working_on_watch5_getting_add_an/
Please release an updated version of the Outlook app for Android watches that fixes this problem. Currently the Outlook Android watch app is unusable.
Outlook | Outlook for mobile | Outlook for Android | For business
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
128 answers
Sort by: Most helpful
-
Anonymous
2024-09-10T22:01:32+00:00 -
Anonymous
2024-09-10T19:19:40+00:00 Do you also have access to your agenda after this?
-
Anonymous
2024-09-10T19:06:25+00:00 Dear friends. I wish to report resolution of my problem. I updated outlook on my watch today September 10th 2024. I then returned to outlook on my phone. Went into settings. Removed my account. I then connected the watch to my phone via Bluetooth and re added my account on the phone outlook app.
This resolved it for me.
Thank you
Midhat Omerović
Thanks for the heads up, Midhat. Confirmed working. The only steps required, assuming the watch is connected to the phone via bluetooth, are to either update or uninstall and then reinstall Outlook on the watch, and then to fully remove and re-add the account on the phone.
-
Anonymous
2024-09-10T15:48:05+00:00 Not for me and it now seems more stable (after deleting and adding one account) the agenda still doesn't work and I don't see the watchface.
-
Anonymous
2024-09-10T15:45:56+00:00 Agree, have been able to load Outlook on Phone and watch simultaneously but Outlook does not sync mail consistently and does not sync calendar at all!