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EDIT: September 13, 2024:
As of Outlook version 4.2435.1 Outlook is working again on my watch for both email and calendar events. I had to wait a little bit after I installed this new version before calendar events started sinking, but everything does work now.
Original message:
When I launch the Outlook app on my Watch Ultra I get the error in below:
"Add an account on mobile to use the app"
I am running the Outlook app on my phone (S21) and have multiple accounts (Hotmail and Gmail) set up in the Outlook app.
The app refuses to open normally and function. I've uninstalled and reinstalled the app on my watch. I've installed the app on the watch from the Play Store on my phone, and from the Play Store on the watch.
No change.
When I set up my Galaxy Watch Ultra I did not do a restore from my previous Galaxy watch, and I also cleared cache on the watch after setup, so the watch is as fresh as can be. The watch is up-to-date w/the most recent FW from Samsung, ver AXG2.
Others are reporting the same issue:
https://www.reddit.com/r/GalaxyWatch/comments/1eqks1f/galaxy_watch_ultraoutlook/
https://www.reddit.com/r/GalaxyWatch/comments/16y61g3/outlook_not_working_on_watch5_getting_add_an/
Please release an updated version of the Outlook app for Android watches that fixes this problem. Currently the Outlook Android watch app is unusable.
Using Outlook for Android in business environments for email and scheduling
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Reporting same issue here. Brand new galaxy watch 7 user. Outlook not working. Plz hellllllppp
This method did not work for my Watch 7 (new). Rocking the s21.
Es ist ja alles verständlich das alle bei Microsoft und Samsung und Google an der Behebung des Fehlers arbeiten! Einige Fragen bleiben aber noch:
More than anything, I used to really make use of Outlook's watch face on my smart watch. I found it very useful to see the day's plans displayed and neatly wrapped around the watch face. Sectograph looks a bit less neat, but offers more information. However, it's the only alternative I found. Hard to believe there aren't other watch faces out there that sync with your calendar plans and tasks and displays them for you on a smart watch.
I flipped over to Sectograph and the free version is a suitable replacement for Outlook calendar notification and visual time management on smart watch. Just saying.