Remove NEW Outlook from system and revert to MAIL

Anonymous
2024-10-09T18:05:28+00:00

Mail was recently updated to Version 16005.14326.22062.0.

Mail will not start up without contortions. New Outlook has taken over. It is wasting too of my much time. My emails are too important to be monkeyed around with by Microsoft. I would like to decide when I want to install New Outlook. I don't want it forced on me.

New Outlook starts everytime Mail is closed. This causes New Outlook to go into a loop that takes several process to get Mail to start running again.

  1. C:\Users[your computer username]\AppData\Local\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\ according to the path. Migration\ settings.json, delete the file settings.json.
  2. Once the json file is deleted. New Outlook starts when Mail is opened. Click the switch to classic. New Outlook closes. Launch Mail and Mail starts running.

It has also lost mail in one of my folders. However GMail has retained the files.

I don't want to run New Outlook at this time. The last time I did this it caused havoc on my email and calender. I also don't like the fact that New Outlook deletes files older than 180 days, this does not work for me.

I tried unistalling New Outlook, but it restores as soon as Mail is Launched.

I just want to run MAIL.

I don't want NEW Outlook.

If nothing can be done, I will start running Thunderbird and eventually stop using all Microsoft products.

I use my windows computer to mainly do emails and surf the web. None of which requires MS Windows. I need my email to be stable and reliable. I don't need cloud storage or Microsoft 365. I am using it for home use. Microsoft should make a Windows version for home use, Don't force me into enterprise versions.

STOP forcing NEW Outlook on me! It is neither stable or reliable!

Outlook | Windows | New Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

63 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2024-12-31T07:09:36+00:00

    As of Jan 1, 2025 MAIL is no longer supported. Just switch over to Mozilla Thunderbird. I give up on Microsoft. Thunderbird is miles better than any Microsoft product ever was. All pages display and open instantously. Yesterday Microsoft put my Laptop into some sort of loop that slowed the whole computer down to a snail pace. Enough is enough. Give up and try another Mail program and actually see How things should work. The old and New programs neither were that great. But you figure the new version would be better, but it's not. The Big are falling because they don't care about the small anymore; it only the almighty buck.

    Mozilla Thunderbird Mozilla Thunderbird Email - Free download and install on Windows | Microsoft Store

    To top it off it loads very easily. Search for it in microsoft apps. It installs all your email accounts in seconds automatically. All you need to know is your email address and password for each account, and you are golden. Up and running in a few minutes. So far no glithes or gibberish like Mail would do on a regular basis. It just works. Isn't that wonderful?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-12-31T07:33:58+00:00

    Thank you. I will definitely switch to Mozilla Thunderbird. Why wasting time and nerves on something with glitches like this new crappy imposed Outlook app.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2025-01-01T14:39:35+00:00

    Try share a file, inside Excel or word. A prompt tells me I don't have an email program associated with 365. It lies.... All default settings list Outlook new and all mailto shows Outlook new.

    MS you have a problem here!!

    Was this answer helpful?

    0 comments
  4. Anonymous
    2025-01-02T00:59:30+00:00

    Will try it - Thanks, Mark the Harp

    Was this answer helpful?

    0 comments
  5. Anonymous
    2025-01-19T09:12:11+00:00

    I am also. have spent an entire day trying to get Outlook to work ok to find Microsoft and their updates have thrown us into chaos again? I wish to God I had not outlaid of dollars s on a PC laptop and gone Apple as over past couple of years have had nothing but grief and stuff ups every time MS sends downloads and updates.

    Is not a wonder I spend more time on iPad, as seems they have the nous not to interfere like MS a classic example being bloody BING and their Edge, their One Drive and other ****. What irks me is they foists this stuff upon us and when something when needed doesn't work like trying to access email then no one knows and so means we cannot do what we need to do! Classic recently is Email and word were options for words keep popping up so one cannot continue typing? Then Intel and MS others wanting updates every time one boots up their computer? NOT USER FRIENDLY!!! yES NOTIFY ME WHEN SOMEONE RESPONDS TO THIS POST THAT'S ID AM ABLE TO ACCESS AND READ IT ON EMAIL?? Plus MS has become the website which does not communicate to people!

    Was this answer helpful?

    0 comments