Remove NEW Outlook from system and revert to MAIL

Anonymous
2024-10-09T18:05:28+00:00

Mail was recently updated to Version 16005.14326.22062.0.

Mail will not start up without contortions. New Outlook has taken over. It is wasting too of my much time. My emails are too important to be monkeyed around with by Microsoft. I would like to decide when I want to install New Outlook. I don't want it forced on me.

New Outlook starts everytime Mail is closed. This causes New Outlook to go into a loop that takes several process to get Mail to start running again.

  1. C:\Users[your computer username]\AppData\Local\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\ according to the path. Migration\ settings.json, delete the file settings.json.
  2. Once the json file is deleted. New Outlook starts when Mail is opened. Click the switch to classic. New Outlook closes. Launch Mail and Mail starts running.

It has also lost mail in one of my folders. However GMail has retained the files.

I don't want to run New Outlook at this time. The last time I did this it caused havoc on my email and calender. I also don't like the fact that New Outlook deletes files older than 180 days, this does not work for me.

I tried unistalling New Outlook, but it restores as soon as Mail is Launched.

I just want to run MAIL.

I don't want NEW Outlook.

If nothing can be done, I will start running Thunderbird and eventually stop using all Microsoft products.

I use my windows computer to mainly do emails and surf the web. None of which requires MS Windows. I need my email to be stable and reliable. I don't need cloud storage or Microsoft 365. I am using it for home use. Microsoft should make a Windows version for home use, Don't force me into enterprise versions.

STOP forcing NEW Outlook on me! It is neither stable or reliable!

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-10-10T15:20:15+00:00

    This forcing of outlook in my mail file sucks! I want my last version reinstalled and outlook removed. The reading of outlooks version is terrible and hard to use.

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  2. Anonymous
    2024-10-10T06:29:34+00:00

    I have the same problem.
    I just want to keep using MAIL too. I don't understand why MS are insisting we use the new outlook. It isn't like they are forcing us onto something we need to pay extra for. BOTH programmes are free/included with the OS.

    Let me keep using MAIL please Microsoft. I do not care if you are not updating it anymore. I am happy with the current version.

    Every time windows update installs Outlook (new), I just go and uninstall it. It would be great if there was a way I could tell windows update to STOP re-installing it though. I am also concerned that this method is going to stop working at some point. Windows update has now also started installing 'copilot' without my permission. ANOTHER unwanted programme I now have to start uninstalling.

    I do not think windows update should even be installing new apps (especially without asking me). It should simply UPDATE software you already have installed, as the name of the utility suggests. If you want to install new apps onto someone's machine, make a new utility called 'Windows bloatware installer' or 'Windows auto-install for apps you don't want'. I am just spitballing with the names I am sure you fellows at MS names department can come up with something.

    Please don't force me to disable windows update. Manually installing security patches is tedious. So tedious that I think I will probably end up switching to Linux. Or worse MAC OS!

    The situation is simply absurd.

    Anyway that is my 2 cents. It is worth 2 dollars though so you got a great deal on it MS.

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  3. Anonymous
    2024-10-09T23:17:58+00:00

    Greed will be Microsoft's down fall.

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  4. Ron-6928 4,991 Reputation points
    2024-10-09T22:46:41+00:00

    I think it's obvious that they don't care about their users who use their mail service and apps for free. If they do, they won't be releasing unfinished free product that's full of problems.

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  5. Anonymous
    2024-10-09T19:28:28+00:00

    Microsoft must realize that many people's lives are centered around Emails and Calendar. I have missed appointments, emails have not been sent, emails lost in new folders created by NEW Outlook, Today lost all emails in a Folder. NEW Outlook scrambles MAIL.

    I cannot function without Emails getting to me and not knowing if my email has been sent or not. Calenders losing entries and alarms not going off since time zones were changed.

    Or worse yet having clowns screwing around in my emails and logging in and out of my account.

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