Remove NEW Outlook from system and revert to MAIL

Anonymous
2024-10-09T18:05:28+00:00

Mail was recently updated to Version 16005.14326.22062.0.

Mail will not start up without contortions. New Outlook has taken over. It is wasting too of my much time. My emails are too important to be monkeyed around with by Microsoft. I would like to decide when I want to install New Outlook. I don't want it forced on me.

New Outlook starts everytime Mail is closed. This causes New Outlook to go into a loop that takes several process to get Mail to start running again.

  1. C:\Users[your computer username]\AppData\Local\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\ according to the path. Migration\ settings.json, delete the file settings.json.
  2. Once the json file is deleted. New Outlook starts when Mail is opened. Click the switch to classic. New Outlook closes. Launch Mail and Mail starts running.

It has also lost mail in one of my folders. However GMail has retained the files.

I don't want to run New Outlook at this time. The last time I did this it caused havoc on my email and calender. I also don't like the fact that New Outlook deletes files older than 180 days, this does not work for me.

I tried unistalling New Outlook, but it restores as soon as Mail is Launched.

I just want to run MAIL.

I don't want NEW Outlook.

If nothing can be done, I will start running Thunderbird and eventually stop using all Microsoft products.

I use my windows computer to mainly do emails and surf the web. None of which requires MS Windows. I need my email to be stable and reliable. I don't need cloud storage or Microsoft 365. I am using it for home use. Microsoft should make a Windows version for home use, Don't force me into enterprise versions.

STOP forcing NEW Outlook on me! It is neither stable or reliable!

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-10-19T17:32:11+00:00

    Let's say that you have a Chevy. You've used it for decades. One day you go into your garage and your Chevy has been replaced by a Fiat. You don't want the Fiat. You try everything within your power to get rid of the Fiat. You go back to the Chevy dealer and they simply don't respond and they have no way to get your Chevy.
    Microsoft changed me to Outlook without any approval from me. I can't get rid of it and use something else.

    Do you understand the issue now?

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  2. Anonymous
    2024-10-19T10:14:26+00:00

    I AM IN MY EIGHTIES AND YOU ARE CAUSING ME PALPITATIONS DUE TO YOUR NEW RUBBISH OULOOK MAIL. IT IS CHAOTIC. PLEASE RESTORE THE OLD SYSTEM WHICH WAS PERFECT BEFORE I HAVE A STROKE OR HEART ATTACK.

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  3. Anonymous
    2024-10-19T04:31:05+00:00

    There is a batch file called 'OutlookRemover' that you need to download on your PC to get rid of the new Outlook and permanently restore the Mail and Calendar app. You can download the batch file here from GitHub. Next, unpack the ZIP file and run the outlook.bat batch file as an admin. And that's pretty much everything that's required of you to bring back the Mail and Calendar app 

    This script prevents the Outlook (new) app from installing by installing a custom blank app with the same package id as the original one, thus making it´s installation fail. To do this, it enables the developer mode via registry and registers the modified New Outlook manifest as an unpacked Appx package.

    Click on "(New Outlook) remover 0.95" to download zip file on GitHub

    When you download the zip file extract it and run Outlook.bat file as administrator (right click on file and "run as administrator")

    I am not sure how much longer I am willing to waste time to keep Mail up and running the next time this happens. Hopefully this works for a long while. This is starting to feel too much like pirating software. That's almost the allure to this. I am too stubborn to give up. I am sure I would be far happier with Thunderbird and save time, but what is the fun in that.

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  4. Anonymous
    2024-10-17T20:00:34+00:00

    Did not like the fact that Outlook was automatically installed.
    Something simple like deleting a file was going to cost me money. NO! Not when I get other apps that don't charge me for doing this.
    Install Thunderbird. Can NOT access my MSN mail account. Need my Outlook password. Don't have it. Can't get it.
    I'll have to get my MSN mail off if the MSN site.
    I'll use Thunderbird for everything else.
    Essentially Microsoft is forcing everyone to use an app that many don't like.
    One more reason to get rid of Microsoft as an operating system.

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  5. Anonymous
    2024-10-14T15:54:24+00:00

    When you find out, let me know as well as all the other frustrated Microsoft users. Every time I want to use MAIL, I have to uninstall Outlook (NEW) in the apps section in settings before, so I can use the MAIL site we all know so well. This trying to force the Outlook format on us is so UNAMERICAN ! ! !

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