Remove NEW Outlook from system and revert to MAIL

Anonymous
2024-10-09T18:05:28+00:00

Mail was recently updated to Version 16005.14326.22062.0.

Mail will not start up without contortions. New Outlook has taken over. It is wasting too of my much time. My emails are too important to be monkeyed around with by Microsoft. I would like to decide when I want to install New Outlook. I don't want it forced on me.

New Outlook starts everytime Mail is closed. This causes New Outlook to go into a loop that takes several process to get Mail to start running again.

  1. C:\Users[your computer username]\AppData\Local\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\ according to the path. Migration\ settings.json, delete the file settings.json.
  2. Once the json file is deleted. New Outlook starts when Mail is opened. Click the switch to classic. New Outlook closes. Launch Mail and Mail starts running.

It has also lost mail in one of my folders. However GMail has retained the files.

I don't want to run New Outlook at this time. The last time I did this it caused havoc on my email and calender. I also don't like the fact that New Outlook deletes files older than 180 days, this does not work for me.

I tried unistalling New Outlook, but it restores as soon as Mail is Launched.

I just want to run MAIL.

I don't want NEW Outlook.

If nothing can be done, I will start running Thunderbird and eventually stop using all Microsoft products.

I use my windows computer to mainly do emails and surf the web. None of which requires MS Windows. I need my email to be stable and reliable. I don't need cloud storage or Microsoft 365. I am using it for home use. Microsoft should make a Windows version for home use, Don't force me into enterprise versions.

STOP forcing NEW Outlook on me! It is neither stable or reliable!

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2025-01-23T02:33:40+00:00

    https://apps.microsoft.com/detail/9pm5vm1s3vmq?launch=true&mode=full&hl=en-us&gl=ca&ocid=bingwebsearch install thunderbird. it works much better. No headaches, It's free. Easy to use with lots of features.

    Forget about Microsoft. (They are producing products that are sub par. )

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  2. Anonymous
    2025-01-23T02:17:41+00:00

    Glad everything works perfectly for you. But new Outlook has hijacked my access to email (Mail by default setting).

    Additionally its a zombie. I've Uninstalled new Outlook multiple times (10+). It shows that its uninstalled. However when I try to access my default email (Mail) Every time all I get it a large box saying it isn't supported any more and new Outlook must be used to access email with a box to click to install new Outlook.

    Worse yet, when I uninstall new Outlook app, every time I start my computer and click on Mail up comes the same message from new Outlook, and when I check it has newly installed itself on my App menu.

    In other words Microsoft installed this app without my approval, so Microsoft has blocked my access to email totally, and I can't even uninstall the "update" that did this.

    I do note that I'm not alone with these roadblocks that new Outlook has created for a lot of Microsoft users!

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  3. Anonymous
    2025-01-19T19:05:33+00:00

    Roger that, I'm fed up with them also but what can we do? I have no clue.

    Thanx - Mark the Harp

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