Sending, receiving, and organizing email in Outlook.com
i am having the same issue...that email is so important to me
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Hi I did the account recovery form for my friend as he lost access to his account due to suspicious activity and I filled out two forms but I haven’t gotten any positive or negative response back to me and the only exception was the security code that I got.
It says they will respond within 24 hours but it’s been at least over 30 hours as I filled them out on June 2nd. I know they can’t help with the account but is there any way to contact or speak to them about why it isn’t arriving in my email?
Sending, receiving, and organizing email in Outlook.com
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
i am having the same issue...that email is so important to me
if any one got a reply after filling auto recovery form please le me know
i am having the same issue, anyone got a reply? or a confirmation email from microsoft?
Hello,
Were you able to resolve this issue? I am having the same problem. I have submitted the recovery request form multiple times and no answer from Microsoft yet.
No, no reply whatsoever :(
Have sent the form about 25 times and have not received an answer nor been able to access my mail since end of september. I am very frustrated about this and I think it’s ridiculous!! All my personal information is in there and because Microsoft considers me an intruder and ‘protects’ my privacy they have therefor blocked my account. I WANT ACCES TO MY OWN ACCOUNT!! What do I have to do?? Talking to an agent through the chat helped me either; they only way seems to be the account recovery form. I was promised that a supervisor would contact me and that hasn’t happened either. I’m very annoyed with Microsoft!!! It has taken me days and a lot of effort to create a new account and change it everywhere where I was registered, also sending emails to all my contacts informing them about my blocked account. Again, it’s RIDICULOUS!!